Volunteer Engagement Officer - Fixed term for 2 years

Starting salary for this role is £32,061 (pro rata for part-time colleagues)

This role sits within a well‑defined pay band, offering clear progression as you grow your career at BCP. Without exception all new starters begin at the entry point of the band, ensuring fairness and consistency across the organisation. Be part of a forward‑thinking workplace where you’re supported to grow and you can truly #BeTheDifference at BCP.

Learn more in our ‘More than just a job’ brochure on our careers site.

Role Purpose

Are you looking for a new challenge, working as part of a hardworking, enthusiastic and supportive team?

Do you have recent experience of recruiting and supporting volunteers?

If yes, this could be the role for you.

This is a new role within the Community Initiatives Team.

Volunteers will be recruited to support low risk households, with tailored support around basic needs, such as budgeting, cooking and cleaning; helping to retain tenancies, reduce turnover and support households to maintain their homes.

This is an exciting opportunity to assist with the shaping and development of this new project and create a real, lasting impact

Quote from an existing member of the Community Initiatives Team

“I enjoy being part of such an exceptional team. We all work hard, support each other when required and enjoy helping others.”

Main Responsibilities

• Assist with supporting the recruitment and supporting of volunteer mentors
• Assist with volunteer training and supervision of the volunteers.
• Assist with matching volunteers with mentees, based on needs, strengths, and preferences, ensuring safe and effective practice.
• Assist with monitoring mentoring relationships, collect feedback, and evaluate project impact.
• Assist with the record keeping, monitoring and support the smooth running of the project.
• Build strong relationships with volunteers, ensuring they feel valued, supported, and confident in their mentoring role.
• Work collaboratively with local partners, community groups, and internal teams to raise awareness of the project.
• Help shape the project processes, and approaches as the project grows.
  
  

The Ideal Candidate

Our ideal candidate will have or will be:-

• An enthusiastic team player who is also confident working independently
• Passionate about volunteering and have recent experience of recruiting and supporting volunteers.
• Experience of partnership working

Excellent interpersonal skills, be empathetic, approachable and be able to communicate effectively with people from all backgrounds and at all levels.

Ability to use own initiative

Good IT skills – to include MS Office

Organised and have attention to detail.

Basic knowledge and an interest in public sector and private sector housing.

A flexible attitude to work.

Able to travel to locations around the BCP Council area.

This is a full-time role, however 30-32 hrs per week, Tuesday-Friday, would be considered for a suitable candidate.

If you would like an informal conversation about the role, please contact Sarah McLaren, Community Initiatives Manager, sarah.mclaren@bcpcouncil.gov.uk to arrange a phone call.

Interview date Tuesday 14 April 2026

Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.

At BCP Council, inclusion is more than a promise – it’s how we work.

We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive.

From the moment you apply, through the recruitment process and throughout your career with us, we’ll be here to listen and provide the help and support you need.

It’s why we’re proud to be a Disability Confident Employer – and why you can trust that we’ll always do our best to make your experience positive and accessible.

If you require any reasonable adjustments or support during the recruitment process, please let us know when you apply or contact us directly – we’re here to help. For further information on the accessibility support we can offer please see here:

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About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.

Our Benefits

A Place to Thrive – Join BCP Council

At BCP Council, we’re not just building a workforce— we’re transforming how we recognise and reward our people.

Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at (Employee benefits | Working for BCP link to careers page)

Be the difference - Join an organisation that values you

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