Volunteer Retail Assistant (Hoddesdon 1)

CompanyIsabel Hospice

LocationHoddesdon, England, United Kingdom

Posted At1/15/2026

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Occupation Type

Sales and retail assistants

Occupation Code Skill LevelIneligible

Sponsorship EligibilityIneligible for Sponsorship

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Description

We are looking for Retail Volunteers to assist us in our Hoddesdon Shop on the High Street. If you have a few hours to spare each week and would like to help out in our shop, we’d love to hear from you!

This is a fantastic opportunity to get involved and make a meaningful impact. Our shops play a crucial role in raising funds to support the essential services of Isabel Hospice.

As a Retail Assistant, you will support and assist the team in maximising the shop's income by ensuring the shop floor is fully stocked and properly merchandised, and customers are served efficiently.

We ask you to commit to a regular half-day Saturday session and session times are:

AM: 9am - 1pm

PM: 1pm to 5pm

Sunday session times are 10am - 1pm and 1pm - 4pm.

Alternative time slots can be arranged in agreement with the Shop Manager.

What you’ll be doing:

Under the leadership of your Shop Manager, you will be assisting with

Providing the highest standard of service to customers
Keeping the shop fully stocked and ensuring items are displayed to show them at their best
Operating tills and taking payments

Ensuring both stock and cash security procedures are always followed

Contributing to keeping the shop and premises clean and tidy

Providing support and guidance to new volunteers to help them settle into their roles

Promoting the public’s understanding of the work of Isabel Hospice and the importance of raising funds through the shop

Raising awareness of Gift Aid to our customers

Promoting and applying the Isabel Hospice Health & Safety Policy

Your skills and Abilities:

Enjoy working in a team environment
Enjoy working with the public
Good organisational skills
Demonstrate and keen to develop good customer care skills
Security conscious
Confident in handling cash
Demonstrate and keen to develop display & merchandising skills

Benefits to you:

Meet new people and learn new skills
Work with a friendly team and be part of the Isabel family
Support your local community
Contribute to the provision of care to our patients
Comprehensive induction and training
Support with your career goals and personal development

Opportunities to learn from long-term volunteers and staff

Am I eligible to volunteer?

We ask that our volunteers are:

At least 18 years old
Live within an easy commute to the area
Interested in volunteering for at least 6 months for at least 3 hours per week

All volunteers are assessed individually for the volunteer roles they are applying for. We strongly believe in equal opportunities and welcome applicants who are representative of our diverse communities.

Expectations:

Maintain confidentiality in accordance with Isabel Hospice guidelines.
Have a professional and courteous manner in accordance with Isabel Hospice policies.
Demonstrate Isabel Hospice values
Identify yourself as a volunteer while carrying out your duties

All appointments are at the discretion of the management team and are subject to a one-month trial period for both parties.

Thank you for supporting Isabel Hospice.

Please note this is an unpaid volunteer opportunity.