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Job Description
VP, User Experience Design
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of VP, User Experience Design to join our Digital Marketing Team. This role is located in London, UK.
In this role, you’ll make an impact in the following ways:
- Contribute to the development and ongoing optimization of BNY’s global websites by designing user-centred, accessible, and high-performing experiences that bring it in line with the innovative, AI-forward organization that BNY is.
- Partner with cross-functional teams – including Content, SEO, Analytics, MarTech, Developers and Legal/Compliance – to deliver experiences that are usable, brand-aligned and legally compliant.
- Apply and evolve our Web Design System in collaboration with authors/publishers and developers to create scalable design solutions that meet brand, accessibility and usability standards.
- Support a culture of continuous, data-driven improvement by incorporating insights from research, performance analytics and A/B testing into your design decisions.
- Drive UX best practice across projects, advocating for user needs, facilitating design workshops and designing templates, and navigational patterns that improve the site’s overall structure and user journeys.
- Help shape and uphold UX governance by contributing to standards, documentation and processes that ensure quality and consistency across or digital ecosystem.
To be successful in this role, we’re seeking the following:
- Bachelor's degree in user experience, human computer interaction, psychology, design or a related discipline, or equivalent work experience required. Advanced degree a plus.
- A number of years of UX or product design experience required, with a strong portfolio ideally demonstrating work on complex web ecosystems, enterprise-level websites or regulated industries. Experience in the financial services industry is a plus.
- Fluency in Figma, user flows, wireframes, interaction design and prototyping.
- Experience planning and conducting UX research (e.g. usability testing, stakeholder interviews, heuristic reviews) to inform design decisions and support data-driven improvements.
- A strong collaborator who is comfortable working across marketing, engineering, legal and compliance.
- Strong grasp of accessibility standards, responsive design and modular design systems.
- A proactive mindset with the ability to bring structure to ambiguity, and deliver clear design explorations, recommendations and solutions.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here’s a Few Of Our Recent Awards
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits And Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
