Waiting List Coordinator Paediatric Trauma & Orthopaedics

Paediatric Trauma and Orthopaedics is based at the Queens Medical Centre campus of Nottingham University Hospitals NHS Trust.

This job opportunity is for a Waiting List Coordinator with Specialty Personal Assistant duties to support our Paediatric Trauma and Orthopaedic Consultants, working alongside a Patient Pathway Administrator to progress patient pathways.

You must be confident and conscientious with excellent organisational and communication skills, plus an ability to adapt to changing situations and priorities.

You will need to be able to demonstrate a clear understanding of patient confidentiality and be able to remain calm under pressure.

Provision of secretarial and waiting list support to the Paediatric Trauma and Orthopaedic Consultants.

This Role Is Responsible For

Adding/removing patients to the NUH waiting list and co-ordinating/booking admission to hospital, using hospital IT systems, e.g. Careflow/Bluespier.

Liaising with the consultants for clinic dates

Working alongside the Paediatric Outpatients for scheduling patients into clinic

Management of admin queries for the consultants

Liaising with the tertiary hospitals to provide updates on patients pathways

Answering patient calls and responding in a timely manner

Act as the first point of contact within the Trust for patients who have enquiries regarding admission details and waiting list queries, either in person, telephone or email

Be responsible for the management and accurate validation of consultant waiting lists in line with 18 week RTT targets, maintaining accurate records to ensure all admissions for elective procedures are outcomed and completed on Careflow, in line with Trust Access Policy.

Ensure all relevant actions are taken to initiate, amend and cancel theatre lists in accordance with theatre policy

Book PICU beds when required following the correct protocol

Key point of contact for consultant

Dealing with incoming mail, results/reports management

Dealing with consultant queries/visitors, managing consultant diary.

Attending/organising meetings, take minutes

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

For further details / informal visits contact: Name: Lynsey Polak Job title: Service Manager Email address: [email protected]