Ward Administrator

Job Overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us. Please see below for detailed job description of the role.

Main duties of the job

The recruitment team at the University Hospital Southampton NHS Foundation Trust (UHS) are delighted to be able to offer a fantastic opportunity for a customer focussed, friendly and enthusiastic individual, as part of our expanding service.

UHS offers fantastic training and development giving you the best possible opportunities to achieve the career you want. Development of our staff is central to the delivery of high quality, safe and effective care. We can offer opportunities to develop within a supportive environment, and our staff survey results reflect our commitment to facilitate your career progression.

You will need to have confidence computer skills, training will be given on trust systems to ensure you are familiar with our systems. The role is patient facing with support initially. You need to be confidential and willing to learn different areas of Critical care. Be friendly and willing to engage with all different levels of staff and visitors.

Working for our organisation

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.

All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Detailed Job Description And Main Responsibilities

The service needs to be covered from 8am to 5pm Monday to Friday, there is a degree of flexibilty as the total hours on offer are 32.

The ideal candidate will be personable, able to talk to public and clinical staff with equal confidence. Not be afraid to learn new skills on the computer.

Show a willingness to work as a team as well as on own initiative.

Always keeping the Patient at the heart of every action they take.

Looking at ways to improve the service.

Collaborating with colleagues and peers alike.

Have a basic understanding of Confidentiality

You will be responsible for administering the patient files coming in and out of the unit as well as other clerical duties.

Person specification

Qualifications, Knowledge And Experience

Essential criteria

• Literacy and numeracy skills, demonstrable to GCSE- grades 9, 8, 7, 6, 5, 4 or grades A*, A, B, C (or equivalent)
• Good keyboard skills and basic computer literacy skills.
• Experience in a busy working environment.
• Ability to work autonomously and as part of a team.
• An understanding of confidentiality issues.
• Friendly, approachable and sympathetic manner.
• Clear written and verbal communication skills
  
  

Desirable criteria

• Previous hospital or health service experience.
• Experience of using eCaMIS.
• Office experience.
• Previous experience within a ‘customer care’ role.
  
  

Skills and competencies

Essential criteria

• Admin and clerical skills
• Attention to detail
• Communication
• Customer service
• Keyboard skills
• General IT skills
• Teamwork
• Attention to detail
  
  

Trust Values

Essential criteria

• Patients First
• Always Improving
• Working Together