Ward Clerk - D4W

Newport, Wales, United Kingdom

8/12/2025

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL [email protected]

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable.

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

Job Overview

You will be expected to demonstrate excellent organisational skills and be flexible and adaptable in your approach to work.

You must be able to work on your own initiative, use tact and diplomacy where appropriate and possess excellent communication skills as well as adhere to all confidentiality and information governance standards.

Knowledge of hospital systems would be beneficial although full training will be given to the successful candidate.

Main duties of the job

Duties And Responsibilities

• Acting as a liaison between the ward and the community services,
  
  

giving out discharge summaries to GPs, taking and passing on

messages and welcoming patients and their families to the ward.

• General Office Duties include:
  
  

Directing any queries, complaints, etc., from patients, relatives or

visitors to the Ward Manager or Nurse in Charge,

• Keeping patients’ records in good order, and ensuring that there is a
  
  

supply of patients’ name labels.

• Inputting patient’s details, admissions and discharges on the Epex
  
  

Work Station.

• Filing relevant patient information into the patient’s notes, only after
  
  

they have been signed by medical staff.

• Keeping ward record books up-to-date.
• Arranging out-patients appointments as instructed by the Nurse in
  
  

Charge.

• Answering telephone calls and giving information of a non-clinical
  
  

nature, as instructed by the Nurse in charge of the ward.

• Ensuring proper completion and transmission of works and estates
  
  

orders.

• To keep ward statistic as necessary
• To photocopy and fax as required.
• To type letters or any other required documents as instructed by the
  
  

Nurse in Charge or Ward Manager.

• To ensure that the ward is adequately stocked up and supplied with
  
  

stationery supplies.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Knowledge

Essential criteria

• Meets all essential criteria as per attached job description/person specification
  
  

Desirable criteria

• Meets all desirable criteria as per attached job description/person specification
  
  

Experience

Essential criteria

• Administration Experience with computer skills
  
  

Desirable criteria

• Welsh speaker