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Life on the team
An exciting and challenging opportunity has arisen for a Logistics Supervisor to join the Hatfield UK Break-Fix Service. This role will primarily support and oversee the Goods In and Goods Out processes, ensuring efficient operations and outstanding service delivery
.
We’re looking for a self-driven, highly organised individual with strong leadership and logistical expertise. The ideal candidate will possess excellent communication skills, be proactive in driving process improvements, and thrive in a fast-paced, service-oriented environmen
t.
Location: Hatfield (
HQ)Working hours: 11:00 - 19
:00
What you’l
- l do
Manage the day-to-day operations of the Goods In/Out a - reas.Ensure service level agreements (SLAs) are met consiste
- ntly.Align team resources effectively to meet changing demand le
- vels.Liaise with internal stakeholders to resolve queries and support high-priority t
- asks.Promote and participate in cross-training and continuous personal/team develop
- ment.Maintain high levels of stock accuracy and picking effici
- ency.Oversee domestic and international shipments via multiple courier part
- ners.Manage vendor repair returns, both in and out of warr
- anty.Oversee SWAP repair returns to relevant stock locat
- ions.Ensure biannual execution of SLA stock placement initiatives by Stores t
- eams.Produce and present Key Performance Indicators (K
- PIs).Apply manual cost charges where applic
- able.Conduct 1-2-1s and manage team performance effecti
- vely.Lead and document team briefings both verbally and in wri
- ting.Ensure strict adherence to health and safety regulat
- ions.Maintain compliance with BSI stand
ards.
What you’l
- l need
Proven experience in logistics or warehouse super - vision.Strong leadership and people management
- skills.Excellent problem-solving abilities with a proactive, adaptable ap
- proach.Proficient in Microsoft Office applications (Outlook, Teams, Excel, Word, Power
- Point).Experience with systems such as SAP, ServiceNow, ITSM, WMSC, or MRP is advant
- ageous.Excellent verbal and written communication skills across all
- levels.Passionate about continuous improvement and implementing best working pra
- ctices.Customer-focused mindset with a commitment to service exce
llence.
If you're a motivated logistics professional ready to take on a supervisory role with scope for impact and growth, we’d love to hear f
rom you.