Warranty Administrator

Derby, England, United Kingdom

6/21/2025

VAG Warranty Hub

At our VAG Warranty Hub, we pride ourselves on delivering outstanding customer service. Our well-trained and knowledgeable staff are always ready to assist with any customer queries.

We currently have a fantastic opportunity for a Warranty Administrator to join our team.

What We Offer

Salary: Up to £30,000 (depending on skills and experience)

Benefits

• 25 days holiday (increasing with length of service) plus bank holidays
• Access to our online rewards platform with cash back and discounts at multiple retailers
• Preferential service rates
• Colleague purchase scheme
• Share incentive scheme
• Pension
• Enhanced maternity and paternity leave
  
  
  

Role Responsibilities

• Claims Management: Checking claims submitted by the sites and ensuring they meet manufacturer standards.
• Warranty Submissions: Submitting warranty claims and assisting the Accounts department with the reconciliation of warranty payments.
• Rejected Claims: Handling and resolving rejected warranty claims.
• Multi-Site Responsibility: Managing warranty submissions for multiple Volkswagen, Seat, and Skoda sites.
  
  
  

Ideal Candidate

• Experience: Previous experience in the motor industry, particularly in warranty or service roles, is desirable.
• Skills: Familiarity with Kerridge is beneficial. Candidates should be organized, efficient, detail-oriented, and able to work within specified guidelines.
  
  
  

Why Join Us?

We are proud to be a motor retailer that invests significantly in our colleagues' personal development. If you join us, you can look forward to ongoing training opportunities that provide a clear career path and progression.

Apply Today!

If you are interested in this exciting opportunity, please apply today!