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Salary - £36,659
Work Type - Onsite
Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
Benefits
- A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
- A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
- Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
- A comprehensive healthcare plan through our company-funded scheme
- MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
- Best Doctors
- Salary Finance
- Wealth at Work courses
- Deals and discounts
- EVolve Car Scheme
- Employee Assistance Plan
- Mental health first aiders
- ShareBuy
- MORE Choices flexible benefits
- Enhanced parental leave schemes
Job Purpose
As an Water Events Analyst, you’ll support the Network Systems Manager within the Monitoring & Control team. You’ll manage reactive events and planned interruptions across the water network, ensuring accurate records and resolution. Using multiple systems, you’ll monitor performance, identify issues, and escalate concerns to reduce customer impact.
Accountabilities & Responsibilities
- Manage reactive events, incidents, and planned interruptions across the water network, ensuring resolution and accurate data capture.
- Act as the central point for real-time event coordination and communication across teams.
- Monitor telemetry and customer data to proactively identify and respond to network issues, minimising supply interruptions.
- Analyse performance deviations using various systems to determine root causes and recommend corrective actions.
- Coordinate water quality events, support GIS accuracy, and ensure compliance with health and safety policies.
Technical Skills & Experience
- Strong analytical and problem-solving skills, with a focus on technical issues and water network performance.
- In-depth understanding of water event triggers, escalation procedures, and incident management within the ICC.
- Familiarity with regulatory frameworks, ODIs, SLAs, and the Guaranteed Standards Scheme (GSS).
- Proficient in using INS and other water network systems to extract, analyse, and interpret operational data.
- Excellent organisational skills with the ability to plan, prioritise, and coordinate effectively across stakeholders.
This role may not be eligible for the visa sponsorship
Qualifications
- Educated to at least GSCE level (including ‘C’ or above in English and Mathematics).
We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
