Wealth Planning Assistant

Job Title: Wealth Planning Assistant

Location - Worcester

30k + Bonus + Bens

Key Responsibilities

• Meet and greet clients at respective locations.
• Handle client correspondence and post.
• Prepare letters of authority for signing.
• Prepare client application forms in line with suitability report recommendations, ensuring they are actioned promptly and accurately within agreed timeframes.
• Accurately create and maintain client records in XPlan and any associated systems.
• Ensure all tasks are completed in line with established business processes.

Client Support

• Contribute to efficiency improvement initiatives and share best practices.
• Carry out other relevant duties within the remit of the role as reasonably directed by management.
• Undertake technical or other relevant training as required.
• Proactively develop knowledge of the industry and market. Maintain and record Continuous Professional Development (CPD) to build knowledge and skills.

Competencies

Technical / Qualifications

• Full understanding of the end-to-end wealth planning process.
• Knowledge of financial planning products.

Systems / Internal Processes

• Proficient in Microsoft Office, particularly Word and Excel.
• Experience with XPlan (desired).
• Experience with Voyant (desired).

Regulatory Awareness / Compliance

• Understand and follow all relevant regulatory and compliance requirements for the role.
• Escalate any areas of concern or issue in a timely manner.

Core Competencies / Skills

• Excellent customer service skills.
• Strong interpersonal and communication skills.
• Good knowledge of financial planning products.
• Strong numerical ability.
• High attention to detail and accuracy.
• Effective planning and prioritisation skills.