You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.
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This is an opportunity to join our LibraryPlus team, where you will use your customer-facing skills to deliver a wide range of services, including the provision of activities and services for communities, children and their families, within library community spaces. Dealing with a variety of enquiries and tasks to include joining new borrowers, cash handling and local history enquiries, you will ensure that each customer has a positive experience in the library.
This role will require regular weekend working and candidates will need to be flexible to the business needs of the service, including the ability to travel to other locations as required. This post is part time, working 4 hours every Saturday 10am - 2pm, and advertised on a pro-rata basis. The role will be based at Duston Library.
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LibraryPlus offers a wide range of services; and you will assist customers with West Northants Council queries such as Blue Badge and concessionary bus pass applications, making this an ideal opportunity for an excellent communicator. Supporting, mentoring and coaching, you will promote and enable a diverse range of volunteering opportunities in the library and wider community.
We aim to empower our customers by supporting them to become digitally fluent and with our core offer of reading materials and learning, we offer traditional services alongside a fast-paced and busy work environment to challenge and develop the successful candidate.
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Can you provide excellent customer service to all visitors to Duston LibraryPlus?
Are you motivated and enthusiastic with a proactive approach?
Are you creative and excited about delivering and supporting memorable activities for children and their families?
Are you passionate about serving your local community and seeking partnerships with local organisations to benefit library customers?
If so, you might be the person we are looking for.