Next

Wholesale Operations Planner - International Franchise

Company
Location
London, England, United Kingdom
Posted At
8/5/2025
Description
Job Description

About the Role:

We’re seeking a Wholesale Operations Planner to join our International team. In this role, you will:

  • Coordinate Customer Orders: Manage the processing of orders from partners onto our systems and tracking sheets.
  • Oversee Customer Orders: Monitor orders from start to finish, ensuring they are accurately raised, shipped on time, and invoiced correctly.
  • Co-ordinate delivery with partners: Complete seasonal set up requirements and work with partners to chase in PO’s and arrange upcoming deliveries.
  • Manage Customer Communication: Utilising critical paths to provide clear visibility of customer order book
  • Collaborate on Imports: Work closely with the imports team to ensure orders flow seamlessly through the NEXT system and supply chain and are delivered on time.
  • Support System Development: Work with the project manager to develop warehouse and system solutions that enhance the overseas business.
  • Build Relationships: Foster strong relationships across teams, departments, and external partners.

Next is the biggest fashion and lifestyle retailer within the UK & Europe’s largest online clothing retailer. There are over 500 stores in the UK, representing 8.3million square feet of retail space. We have around 45,000 employees. We have 8 million customers on the website selling in 72 countries selecting from 280 million products which are sold by us each year. Our brand is highly trusted. Everything we do represents genuine value for money.

Your team

Be part of the team driving Next’s global success! The International Franchise, Sales & Operations team expands Next’s reach by introducing our collections, brands, and products to partners worldwide. From building strong partnerships to managing seamless operations, we ensure timely delivery and successful launches in international markets. Join us and help make Next a household name around the world!

About You:

We’re seeking a candidate with a strong foundation in critical path management, relationship building, and data analysis, ideally with experience in a similar role requiring the management of complex timelines and effective performance under pressure. Exceptional attention to detail, excellent time management skills, and proficiency in Excel are essential, along with sharp analytical and problem-solving abilities; familiarity with SQL or other reporting tools is a plus. Clear and confident communication, as well as the ability to influence and negotiate with colleagues, clients, and partners, is vital. This role will also involve occasional travel to our Leicester office.

Sponsorship

Candidates wishing to apply who would require sponsorship for this role will be required to meet the Home Office sponsorship requirements. For further information please see: https://www.gov.uk/skilled-worker-visa .

We encourage early applications for our roles, as our recruitment process begins as soon as the role is advertised. If we successfully fill the position, this advert may close earlier than planned.

About Us

You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global!

About The Team

  • 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
  • Company performance based bonus
  • Sharesave scheme
  • On-site Nursery available; OFSTED outstanding in all areas
  • 10% off most partner brands & up to 15% off Branded Beauty
  • Early VIP access to sale stock
  • Access to fantastic discounts at our Staff Shops
  • Restaurants with great food at amazing prices
  • Access a digital GP and other free health and wellbeing services
  • Free on-site parking
  • Financial Wellbeing - Save, track and enhance your financial wellbeing
  • Apprenticeship - Grow and develop on the job whilst gaining a qualification
  • Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
  • Support Networks - Access to Network Groups to empower and celebrate each other
  • Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.
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