Windows 11 3rd line Network Engineer

Windows 11 Network Engineer

Location: Derby 

Salary: £46,148 - £52,809 (Band 7) 

Contract Type: 6 Month Fixed Term Contract

As a Windows 11 Network Engineer, you will play a pivotal role in migrating, maintaining, supporting, and developing DHU’s IT network infrastructure and systems to meet the demands of our 24/7 365 day operational environment. Working closely with our vendors and partner providers, you will ensure optimal system availability to support the critical services we deliver.

What your typical day looks like:

• Collaborate with relevant stakeholders and engineering colleagues to finalise migration readiness plans, including hardware assessments and upgrade paths.
• Coordinate pilot testing and staged rollout of Windows 11 across DHU’s estate, ensuring scalability and minimal service interruption.
• Attend all Windows 11 related project meetings and collaborate with project managers, the service providers and other technical leads
• Develop and maintain a comprehensive migration checklist including backup procedures, deployment sequences, rollback protocols, and compliance checks.
• Ensure software and application compatibility through rigorous testing and vendor engagement.
• Provide 3rd line escalation support during migration phases, resolving platform-specific issues swiftly and in line with service management principles.
• Monitor post-migration device health and performance, leveraging analytics to inform ongoing optimisation and support.
• Monitor and report migration progress per site or as requested, using documentation, dashboards and field input to track coverage, gaps, and performance impact.
• Capture feedback from call centre agents regarding usability, accessibility, and workflow alignment post-migration.
• Support the deployment and configuration of a range of layer 2 and layer 3 network elements such as routers, switches, firewalls and VPNs

To be a successful Windows 11 Network Engineer, you’ll need:

• Networking qualification such as CCNA, CCNP or JNCIP
• Educated to NVQ Level 3 or equivalent in an IT related subject or equivalent gained through specific relevant experience
• A minimum of 3 years’ network engineering experience (including Microsoft OS Migrations)
• Understanding of copper and fibre networking
• Experience of planning and installing LAN/WAN networks
• Experience configuring Juniper, Aruba devices and Cisco firewalls
• Good knowledge of: IPv4 and IPv6 routing protocols (internal and external), LAN, VLAN, EVPN, MPLS, VPLS, VXLAN, DHCP and DNS
• Proven experience with L2 and L3 network tools, monitoring, and troubleshooting techniques on IPv4 and IPv6 networks
• Proven experience monitoring network performance and contributing to remedial plans addressing performance shortfalls
• Good general level of education with a minimum of Mathematics and English GCSE
• Ability to resolve complex problems
• Demonstrable working knowledge of Network Management Systems
• Right to work in the UK

What DHU can offer you:

Working Patterns: We recognise that 9-5 doesn’t work for everyone, so we have a range of working patterns available to suit your work/life balance. Our friendly team will work with you to find the best fixed pattern for us both. 

Generous annual leave entitlement: Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Pro Rata/ Per Annum

Employee benefits: 

 As part of our team at DHU Healthcare, we believe in rewarding you, our colleague, for your hard work and dedication to providing the very best in patient care. As part of our team, you can enjoy a host of benefits to enhance your well-being.

Health Cash Plan: After six months with us, you'll enjoy 24/7 GP access for you and your family, along with a free Level 1 Health Cash Plan covering dental, optical, and therapy costs to support your health and well-being whenever you need it.

Access to the DHU Hub: Offering exclusive shopping and entertainment discounts, well-being resources, a health portal, and our enhanced Employee Assistance Programme.

NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme. Already an NHS employee? We acknowledge your continuous service and commitment to healthcare excellence allowing you to bring your existing pension pot and holiday allowance with you! 

Car Lease Scheme: DHU has teamed up with NHS Fleet Solutions to offer a salary sacrifice scheme for colleagues. As part of our citizenship commitment and active approach to reducing our carbon footprint, we can provide you with lease options on a brand-new hybrid or electric car.

Enhanced Maternity/Paternity Leave: We understand the importance of family, which is why we offer enhanced maternity and paternity leave to support you during this special time in your life, supported by a robust Family Friendly policy.

Referral Programme: Share the benefits of working at DHU with your network and you can earn cash rewards through our Employee Referral Programme.

Birthday Leave Guarantee: Birthday leave isn't compulsory; it's entirely up to you! We can’t always celebrate with you, so whether you choose to take the day off and indulge in a well-deserved break or prefer to work and save your leave for another time, the decision is yours to make!

Free Parking: We know how expensive public parking can be! Most of our sites offer free, secure parking for your vehicles.

We understand that digital applications may not be suitable for everyone. If you need to apply in a different way that better meets your needs, please reach out to us, and we will gladly accommodate your application in a format that works for you. For more details about our recruitment process, click here, or contact our team of talent acquisition professionals by emailing: [email protected]

At DHU HealthCare we pride ourselves on our diverse workforce, and we remain committed to ensuring every person, in each of our teams, can bring their true selves to work without risk or fear of discrimination. As such, we would welcome applications from diverse audience representing the communities we continue to serve. 

We proudly embrace forces-friendly practices and dedicate unwavering support to our Veterans/Service Leavers; Reservists; Cadet Force Adult Volunteers and military spouses/partners, fostering a workplace that values their unique skills and contributions.