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Description
The Opportunity:
We are seeking a Workflow Coordination Officer to join our Risk & Compliance team. The role holder will play a key role in new business intake and overall supporting the firm in applying the standards of a risk-based culture.
Key responsibilities of the role include:
- Acting as first point of contact for all risk and compliance related queries and new business requests, acting as liaison between risk & compliance teams and the wider business to manage expectations and meet client SLAs, assisting with compliance related queries.
- Managing both the global compliance team mailbox (assessing and categorising incoming mail (around 500+ emails per day)) and the team mailbox (triaging 150+ emails per day).
- Working closely with a range of risk and compliance team members to support the new business intake process.
- Triaging incoming workflow to 7 teams within the department according to level of expertise, capacity and familiarity.
- Advising the wider department and business users in relation to client matter lifecycle processes and protocols, ensuring adherence with risk and compliance policies.
This is a full time, permanent role based out of our Glasgow office with hybrid working.
More information can be found in the job description attached to the role on our careers site.
About you:
The successful candidate will have:
- Exceptional eye for detail, strong proofreading skills, and the ability to spot errors and inconsistencies.
- Excellent analytical skills, with the ability to quickly identify and analyse complex issues and provide practical solutions.
- Strong communication skills.
- A methodical and organised approach to work and strong prioritisation skills.
- The ability to make decisions and remain calm while under pressure.
What makes Ashurst a great place to work?
We offer you all the things you should expect from an international law firm, some of which include:
- competitive remuneration with the flexibility to reward high performance;
- flexible working;
- corporate health plans;
- a global professional development offering for all employees; and
- an industry-leading programme that celebrates diversity and inclusion.
We are committed to delivering positive impacts to our communities through our Social Impact programme.
We aim to recruit, retain and promote the best people from the widest possible talent pools. We are committed to offering a safe and welcoming environment for all employees to ensure they are supported to work at their best.
Beyond this, what sets Ashurst apart from others is our global strength, our drive to innovate and collaborate, and our commitment to excellence. It is these values that make Ashurst a unique place to work.
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