Workforce Management Specialist

We are looking for “Workforce Management Solution Manager with UKG, Legion Skills”.

Workforce Management Solution Manager – Forecasting & Advanced Scheduling (UKG & Legion)

Location: EU Remote / Denmark/UK

Role Overview

We are seeking an experienced Workforce Management Solution Manager with hands-on expertise in workforce forecasting and advanced scheduling solutions, specifically with tools such as UKG and Legion. This role will lead the end-to-end implementation of labor forecasting and scheduling capabilities across US and Canada business operations, ensuring successful adoption and integration in collaboration with technology vendors and internal stakeholders.

Key Responsibilities

• Project Leadership:
• Manage the end-to-end project lifecycle for adopting labor forecasting and scheduling capabilities across US and Canada operations.
• Work closely with the technology vendor’s project manager to ensure seamless delivery.
• Stakeholder Management:
• Act as the primary liaison between business leaders, internal technical teams, and the implementation vendor.
• Proactively identify, raise, and manage project risks and issues.
• Governance & Planning:
• Define project milestones, governance structures, and ensure adherence to timelines and deliverables.
• Advise on next steps, dependencies, and solution adoption strategies
• Solution Oversight:
• Coordinate with technical and vendor teams to ensure solution design and integration meet business requirements.
• Maintain a high-level overview of the end-to-end solution and advise on best practices.
• Change Management & Adoption:
• Assist with change management planning, stakeholder engagement, and communication strategies to drive adoption and minimize disruption.
• Support business readiness through training, documentation, and process alignment.

Required Skills & Experience

• Proven experience managing workforce labor forecasting and scheduling projects.
• Strong understanding of UKG and Legion platforms.
• Excellent project management skills, including governance, risk management, and stakeholder engagement.
• Ability to advise on solution adoption strategies and best practices.
• Experience in change management and business readiness activities.
• Exceptional communication and collaboration skills across technical and business teams.