Workplace Coordinator

Workplace Coordinator

Location: Motherwell, ML1 4WQ

Hours of work: 40

Contract Type: Permanent

We’re looking for a Workplace Coordinator to be the main point of contact between building users and IFM, ensuring seamless service delivery, exceptional customer experience, and strong client liaison across the estate.

Job Description

This is a fantastic opportunity to work in a brand-new business park with excellent transport links to Edinburgh and Glasgow, just a short walk from the office.

You’ll be part of a friendly, family-feel team, acting as the interface for employee and guest services, delivering day-to-day support while identifying opportunities to improve services.

Sharing best practices, learning from experience, and connecting the community with our services will be key to your success.

Key Responsibilities

• Reception and front-of-house duties, including greeting visitors and handling enquiries.
• Setting up and preparing meeting rooms for internal and external use.
• Assisting with IT setups and troubleshooting basic technical issues.
• Supporting the organisation and setup of events.
• Managing bookings, schedules, and room allocations efficiently.
• Providing administrative support and maintaining accurate records.
• Ensuring a professional, welcoming, and organised environment at all times.

Professional and Personal Competencies/Qualifications

• Previous management experience with proven leadership skills.
• Knowledge of fire marshal procedures and health & safety compliance.
• Strong customer service skills with experience handling diverse client needs.
• IOSH or equivalent health and safety qualification.
• Facilities management experience across multiple site types.
• Ability to implement and maintain H&S policies and procedures.
• Competent in overseeing teams and ensuring operational excellence.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

#ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]

If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace

To find out more about what we do - https://www.uk.issworld.com/