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Description
THE WORK:
Embrace the opportunity to innovate and enhance the way we utilize technology in the workplace! You will be a subject matter expert, collaborating with various teams to make impactful decisions. Your role will involve engaging with multiple teams and contributing to key decisions while providing solutions to challenges that arise. We are excited to see how your expertise can help us create a more efficient and effective work environment.
Ensure production systems are available and operating as defined in Service Level Agreements.
Drive incident and outage resolution and communication.
Facilitate restoration of service to the production environment.
Establish disaster recovery procedures and maintain data retention practices.
HERE'S WHAT YOU WILL NEED:
Expert proficiency in Workplace Technology Solutions.
Intermediate proficiency in General Data Protection Regulation.
A minimum of 2 years of experience in relevant related skills.
High School Diploma/GED in relevant field of studies.
BONUS POINTS IF YOU HAVE:
Advanced proficiency in Cloud Computing.
Intermediate proficiency in Cybersecurity.
Expert proficiency in IT Service Management.
Intermediate proficiency in Data Analysis.
Advanced proficiency in Project Management
Responsible for the day to day operational management of the UKI Technology Support functions which provide Workstation Imaging, Application support, bespoke scripting and third line IT support for the workstation environment.
