Young People's Platform & Community Manager

Young People's Platform & Community Manager

Chalk Farm, London, NW1

About the Roundhouse

Roundhouse is an iconic music and arts venue in Camden. Since the 1960s, we’ve opened up space for creativity to empower people and communities – day in, night out. We’re on a mission to raise the creative potential of the UK, giving young people and artists the space to experiment, develop skills and be part of incredible moments that go down in history.

We are now looking for a Young People's Platform & Community Manager to join us on a full-time basis, working 35 hours per week, for a two year fixed-term contract.

The Benefits

- Salary of £39,634.40 per annum

- 25 days’ holiday per year plus bank holidays pro rata, increasing after 2 years’ service up to 30 days

- Ability to buy up to three days’ annual leave

- Pension scheme

- Cycle to Work, Tech and Home Scheme

- Season Ticket Loan

- Employee Assistance Programme (EAP)

- Health Cash Plan

- Group Life Assurance

- Staff discount at our bar and café

- Complimentary staff tickets

- Enhanced Maternity, Paternity and Adoption leave

- Staff networks, forms and social groups

This is a standout opportunity for an experienced community and digital engagement professional with a background working with young people to join our iconic creative organisation.

You’ll have the chance to build, nurture and protect a meaningful digital community where young people feel safe, heard and inspired, putting you at the heart of a space where creativity and wellbeing go hand in hand.

What’s more, alongside creative impact, you’ll enjoy the security, balance and support of a well-established organisation that genuinely invests in its people, and offers a strong benefits package, culture and events, and a collaborative environment.

So, if you’re ready to shape a platform where young voices thrive, read on and apply today!

The Role

As our Young People’s Platform & Community Manager, you will lead engagement, safety and creative learning across the Roundhouse’s digital platform for young people.

Currently in development, you’ll work closely with our creative teams, overseeing the design and delivery of digital learning content that sparks conversation and participation.

You’ll be the voice and heartbeat of the platform community, shaping how young people connect, collaborate and learn in a welcoming, judgement-free space and ensuring it is vibrant, inclusive and aligned with our creative programme.

You will also oversee governance, safeguarding and insight to make sure the platform is safe, compliant, and continually improving.

Additionally, you will:

- Line-manage the Young People’s Digital Platform Co-ordinator

- Lead community-facing communications

- Moderate user-generated content and manage reporting and responses to non-compliant activity

- Deliver regular compliance, insight and performance reporting

- Manage the platform budget, forecasting and KPIs

- Support the delivery of audience-appropriate marketing and communications

About You

To be considered as our Young People's Platform & Community Manager, you will need:

- Experience managing communities on private or public networks/platforms

- Experience of community platforms and content moderation

- Experience working with young people and implementing safeguarding measures

- Proficiency in digital content production workflows, IT, CMSs, and content moderation systems

- Knowledge of the current arts and cultural education environment

- An understanding of professional social networking platforms and social media management and reporting tools

- Strong project management skills

- Proven skills in budget setting and financial reporting

Due to the nature of the role, the successful candidate must have a current and acceptable DBS check or be willing to undertake one.

Application Deadline: 2nd March 2026

Interviews: w/c 23rd March 2026

Other organisations may call this role Digital Platform Manager, Digital Community Manager, Youth Engagement Manager, Online Community Manager, Digital Youth Services Manager, Digital Programme Manager, or Community & Engagement Manager.

Webrecruit and the Roundhouse are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking for an impactful role as a Young People's Platform & Community Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.