We help businesses succeed in an ever-changing digital landscape and keep pace with evolving customer expectations. Partnering with organisations across sectors, we transform end-to-end customer experiences to drive growth, loyalty, and deeper engagement.
It’s not just about powerful CX technology, it’s about what you do with it. We combine strategic thinking with deep commerce expertise to help brands perform at their digital best.
We specialise in composable commerce across the entire customer journey, from loyalty and data insights to mobile, app, marketplace, multichannel retail, and digital marketing experiences. Working with best-in-class platforms and partners, we deliver incremental value quickly.
As a premium partner of Shopify, SAP, and Salesforce, and with in-house specialists across software partners including Bloomreach, Vercel, Mirakl, Dynamic Yield, poq, and Emarsys, we bring together technology and expertise that unlock measurable impact.
Ultimately, the success of any CX platform depends on a clear digital vision, a robust roadmap, and the right expertise to deliver it. With our deep digital retail experience and proven track record with leading brands, KPS is your trusted partner for achieving lasting success.
2025 Awards:
• UK eCommerce Awards - Subscription Website/Service of the Year
• UK Digital Excellence Awards - B2B eCommerce Website of the Year
2023 Awards:
• UK Digital Growth Awards 2023 - Best Use of Personalisation
• Retail Systems Awards 2023 - Experiential or Personalised Retail Solution of the Year
• Global Digital Excellence Awards 2023 - Best Use of Data
• Global Digital Excellence Awards 2023 - Ecommerce Website of the Year
• Direct Commerce Awards 2023 - CRM, Attribution, Targeting & Personalisation
• Direct Commerce Awards 2023 - Luxury & Prestige
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