2nd Line Technical Support Engineer
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (43.0%).
Occupation TypeComputer system and equipment installers and servicers
Occupation Code Skill LevelMedium Skilled
Sponsorship Salary Threshold
£41,700
(£21.38 per hour)
Standard minimum applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
Who are we?
We Are Motorpoint, The UK’s Leading Omnichannel Car Retailer Of Nearly New Cars. At Motorpoint, We All Share The Same Vision
To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality.
We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
The Role: 2nd Line Technical Support Engineer
Salary: £30,000 per annum.
Location: Based at Derby, with regular travel to all stores across the UK. (Motorpoint, Unit 7, Prime Enterprise Park, Prime Park Way, Derby, DE1 3QB).
Contract Type: Permanent
Hours: 37.5 hours per week. Monday - Friday.
As an 2nd Line Technical Support Engineer, you will play a key role in ensuring the security, performance, and usability of Motorpoint’s end-user computing environment. Working under the guidance of the 2nd Line Support Team Lead, you will be responsible for the management, configuration, and support of user devices and applications, leveraging Microsoft Intune and Microsoft 365 technologies. This role also requires regular store visits, so a valid driving license is essential.
What will you be getting up to?
We Are Motorpoint, The UK’s Leading Omnichannel Car Retailer Of Nearly New Cars. At Motorpoint, We All Share The Same Vision
To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality.
We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
The Role: 2nd Line Technical Support Engineer
Salary: £30,000 per annum.
Location: Based at Derby, with regular travel to all stores across the UK. (Motorpoint, Unit 7, Prime Enterprise Park, Prime Park Way, Derby, DE1 3QB).
Contract Type: Permanent
Hours: 37.5 hours per week. Monday - Friday.
As an 2nd Line Technical Support Engineer, you will play a key role in ensuring the security, performance, and usability of Motorpoint’s end-user computing environment. Working under the guidance of the 2nd Line Support Team Lead, you will be responsible for the management, configuration, and support of user devices and applications, leveraging Microsoft Intune and Microsoft 365 technologies. This role also requires regular store visits, so a valid driving license is essential.
What will you be getting up to?
- Provide technical support for end-user computing issues, escalating complex problems where necessary.
- Assist in the management and configuration of Microsoft Intune and Microsoft 365 applications.
- Previous experience in an IT support or end-user computing role.
- Knowledge of Microsoft Intune, Microsoft 365, and Windows operating systems.
- Understanding of IT security principles, compliance, and access controls.
- Strong troubleshooting skills and ability to diagnose hardware/software issues.
- Excellent communication and customer service skills.
- Relevant IT certifications (e.g., Microsoft Certified: Modern Desktop Administrator) are desirable but not essential.
- A valid driving license is essential due to the requirement for regular store visits.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Paid time off every month to do something that makes you happy
- 31 days' holiday plus days off for your birthday, getting married, or moving house
Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
#IND1
Car buying made easy
At Motorpoint, buying a car is simple. We only do nearly new cars and nobody beats us on price. That’s a promise.
We only sell nearly new, and our cars are all under warranty – so peace of mind comes as standard. And with a range of makes and models to choose from, you’re sure to find one within your budget.
Whatever you need, we’re here to help. With finance options that put you in the driving seat and award-winning customer care before and after you buy, we’ll make sure you drive away happy.
So, what are you waiting for? Take a look at our cars or find out more about us below.