Job Description
We’re the UK’s leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, ELLE, Harper’s Bazaar and Country Living. We’ve created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We’ll always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritage to make history.
The Role…
As Account Director, you’ll sit at the heart of Hearst UK’s commercial engine, owning exceptional client service across high-impact, 360° campaigns — from pitch through to delivery and beyond. Working in close alignment with a designated group of Salespeople, you will drive both the strategic and operational response across a diverse and high-value agency patch, including major network groups such as Publicis, WPP and Dentsu.
You will play a central role in developing clients who are new to the Hearst ecosystem, converting them into long-term partners, while maintaining strong, consistent agency relationships across your portfolio.
Acting as the central owner of each campaign, you’ll bring together cross-functional teams to shape best-in-class ideas, oversee flawless activation, and deliver insightful post-campaign storytelling that drives repeat investment and long-term client retention.
Hearst operates a 4 day hybrid working policy. Four days in the office and one day worked remotely.
Main Duties…
- Act as the key point of contact for all commercial operations teams and queries, challenging the status quo internally and externally to drive efficiency, improve processes and ensure revenue and servicing expectations are met for both Hearst and clients
- Line management of an Account Manager, providing clear direction, coaching, and performance management to ensure high standards of client delivery and commercial outcomes.