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About Us
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Our Account Management team, acts as the conduit between the client and Foundever™, understanding the client strategy, ensuring account strategy and delivery. As the relationship owner and builder, the Account Management team retains, grows and diversifies the account.
Job Summary
As the owner of a logo, the Account Director may lead a team of Account Managers to ensure the seamless implementation of Foundever Group's strategy across their account. This position is essential for understanding client strategies and priorities, enabling a cohesive Account Strategy that aligns with our business objectives and enhances relationships.
Key Responsibilities include:
The ideal Account Director will proactively identify both obvious and hidden client needs, providing innovative, win-win solutions that go above and beyond expectations.
Join us in driving success for our clients and making a meaningful impact!
Day to Day
What you need in order to be successful
The Environment
Location UK (Fully Remote)
Global Travel Required
Working Pattern 37.5 hours per week Core Business Hours
Contract Type Permanent
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