Account Director

Major Players are partnering with an innovative experiential media and technology agency, who are looking to hire an Account Director to join their Client Services team on a 12 month fixed term contract to provide maternity leave cover.

The role focuses on building and nurturing long-term partnerships directly with brands while developing integrated creative solutions across digital out-of-home (DOOH), experiential, and immersive media channels.

Responsibilities:
Client & Relationship Leadership

• Build and maintain strong strategic relationships with senior stakeholders across partner organisations.
• Position the company as a trusted innovation partner within experiential, immersive, and installation-led solutions.
• Lead high-level client discussions around creative opportunities aligned to marketing and media objectives.
• Deliver outstanding client service to drive satisfaction, repeat business, and long-term partnerships.

Commercial & Sales Ownership

• Own revenue and margin targets for assigned client portfolios.
• Accurately forecast sales pipelines and proactively identify growth opportunities.

Creative & Strategic Solutions

• Collaborate with strategy, creative, studio, and technical teams to develop compelling campaign responses.
• Lead pitch processes, including narrative development, presentation creation, and in-person pitching.
• Translate marketing strategies into immersive and cross-channel creative concepts.
• Support the development of innovative storytelling approaches using emerging technologies.

Cross-Team Collaboration

• Work across internal teams to develop integrated solutions for brands, agencies, and venues.
• Partner with production and technical teams to ensure feasibility and accurate project scoping.
• Represent client needs internally and contribute to the development of new products and go-to-market strategies.

Delivery Oversight

• Oversee projects from initial qualification through to final delivery.

Market Leadership

• Stay informed on trends within experiential marketing and DOOH.
• Share insights with clients and internal teams to drive innovative thinking.
• Advocate for new ways brands can use immersive media environments and physical spaces.

Experience required:

• Significant senior account management experience within a media agency, experiential agency, creative technology studio, or production company. Proven ability to build and maintain long-term client relationships with brands and partners.
• Experience leading pitches and winning projects valued between £250K and £1M+.
• Strong understanding of DOOH, OOH, branded content, experiential, and immersive campaigns.
• Excellent presentation, storytelling, and proposal development skills.
• Ability to manage multiple complex projects simultaneously while maintaining attention to detail.

Hours: Full time
Salary: £60-70,000, depending on experience
Office Location: Central East London - 3 days per week in office

Major Players are the UK's leading digital, marketing, and creative talent agency, and over the last 30 years we've consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees.
We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: www.majorplayers.co.uk/diversity-equity-inclusion/