Account Manager
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M&C Saatchi World Services is part of the M+C Saatchi Group, a global creative solutions company headquartered in the UK, with major hubs across Europe, the Americas, Asia Pacific, the Middle East, and Africa. Guided by the belief that cutting-edge communications and technologies can change the world, we help our clients solve some of the world’s most complex challenges — operating at the intersection of strategy, creativity, and impact to shape narratives, influence behaviour, and deliver meaningful real-world outcomes.
ABOUT THE ROLE:
We are looking for a driven and detail-oriented Account Manager to join our team in London. In this role, you will manage projects end-to-end, build strong client relationships, and collaborate closely with creative, strategy, and production teams to deliver impactful campaigns.
What you'll do:
Client & Project Management
Manage smaller projects from briefing through to delivery with support from an Account Director
Build strong relationships with junior-level clients, becoming a trusted day-to-day partner
Confidently present work and manage client feedback in a constructive way
Ensure all projects remain on brief, on time, and on budget
Creative & Production Oversight
Collaborate closely with creative teams, contributing to briefings and reviews
Support the development of ideas and help shape high-quality outputs
Maintain full oversight of the production process, including timelines and status updates
Work in partnership with producers to keep projects moving efficiently
Strategy & Insight
Support the development of strategy on smaller projects
Demonstrate a solid understanding of brand strategy and campaign objectives
Contribute to research and insight gathering to strengthen creative work
Operations & Business Management
Manage budgets, estimates, and client approvals
Ensure accurate invoicing and post-project reconciliation
Own account administration including timing plans, reporting, and logistics
Maintain high standards in all client-facing materials and deliverables
Team & Agency Contribution
Build strong internal relationships across departments
Act as a positive contributor to agency culture and initiatives
Share industry knowledge, trends, and inspiration with the team
You’ll bring:
Fluent in written and spoken English (additional languages are a plus)
Strong understanding of commercial and operational processes
Excellent communication and stakeholder management skills
Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook)
Ability to manage multiple projects and work independently
Strong attention to detail and organizational skills
Bonus points if you have:
A proactive and solutions-oriented mindset
Confidence working with both clients and internal teams
Passion for global affairs and the communications industry
A strong sense of ownership and accountability
WHAT YOU GET
We offer a competitive salary and benefits package, including:
27 days’ annual leave
Pension contributions
Private healthcare and discounted dental insurance
Enhanced maternity and parental leave
Plus a range of additional benefits:
£250 annual cultural stimulation allowance
Half‑days off before bank holidays
Emergency care days for dependants
Up to 5 days’ volunteering leave per year
Up to 10 days’ special emergency leave
Up to 10 days’ military reserves leave
Season ticket loan
Payroll giving scheme
Regular social events, including Thursday drinks and annual summer and Christmas parties
You’ll also have access to learning and development opportunities, DE&I initiatives, targeted mentoring programmes, and active employee‑led networks — with full support to help you succeed and grow in the role.
ABOUT M&C SAATCHI WORLD SERVICES
M&C Saatchi World Services is a specialist division of M+C Saatchi Group, the world’s largest independent communications network. Our specialists work in office hubs across six continents, grounding our global expertise in local nuance.
We offer award-winning commercial communications capabilities, which are utilized by global organizations to address the world’s most complex problems across defence, development, diplomacy, homeland and national security, law and order, health, education, and the environment.
We work with clients that want to help the hardest-to-reach, hardest-to-influence audiences. This includes a range of Western Government departments, such as DOS and USAID; partner governments, including the U.K. and Australia; and prominent IGOs/NGOs such as the U.N.
We are a comms agency that works on behaviour change projects typically focused on issues related to Security, Defence and Stabilization. Whether it’s producing critically acclaimed feature films in Africa, to TV shows in the Middle East, to pop music videos in Asia, we have a record of leveraging creativity to access communities anywhere in the world.
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