We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
Why you will love this opportunity as Account Manager in our Medical Billings team at Civica.
At Civica Medical Billing and Collection (MBC), we've been supporting private healthcare practitioners for more than 30 years as the UK's largest specialist provider of billing and collection services. We help over 2,000 consultants, clinics, and hospitals transform their financial operations ensuring accurate billing, maximising revenue, and improving the patient experience.
This is a hybrid role where, after probation and training, the position will have 3 days a week in our Amersham office.
As an Account Manager, you'll be the trusted partner for our clients, managing the complete revenue cycle so they can focus on delivering exceptional patient care. You'll combine strong relationship management with commercial insight to deliver meaningful results, while working in a supportive team that values accuracy, collaboration, and long-term client success.
What you will do to be successful in this role
Key Responsibilities
- Act as a dedicated partner to healthcare practitioners, managing the full revenue cycle on their behalf.
- Build and maintain strong client relationships, providing advice and insights on billing and financial performance.
- Identify opportunities to maximise revenue and reduce inefficiencies, supporting long-term client success.