Account Manager (Birmingham and South West)

Job Title: Account Manager (Motor Finance – Dealers) 
Working Pattern: Monday to Friday, 09.00 - 17.00 36.25 hours per week 
Salary: £47,500 - £55,000 and up to 20% bonus and £600 per month car allowance  
Location: Flexible – Dealer patch covers South West with a key focus on Birmingham

💚 Shaping the future of sustainable digital banking 💚 

Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.  

People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.  

Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®. 

Tandem is growing fast and helping to shape the future of sustainable banking. 

Your team: Collaborators in change  

Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. 
 
The main purpose of the role is to create and maintain relationships with introducing used car dealers and brokers. To attend face to face appointments and telephone/email negotiations offering competitive finance terms to used car dealers and brokers. To ensure individual targets are met and adhere to company policies.        
  
Your Impact: Building a sustainable tomorrow  

As an Account Manager at Tandem your focus will be on: 

• Creating new used car dealer/broker relationships within your geographical area. 
• Managing existing used car dealers and brokers to ensure they meet their sales and efficiency targets. 
• Attending face to face meetings and telephone/email negotiations offering competitive finance facilities to used car dealers and brokers. 
• Offering excellent customer service. 

We’d love to hear from you if you have: 

• Have effective communication styles and methods used to interact with used car dealers, brokers and third parties. 
• Can work independently, setting your own priorities and taking a lead role. 
• Are prepared to take accountability for your own performance. 
• Can communicate verbal and written information to customers in a way which is clear, fair, and not misleading. 
• Can work under pressure in a target driven environment, with the capacity to prioritise tasks. 
• Have excellent organisational and time management skills. 
• Can research, digest, analyse, and present material clearly and concisely to senior management and director level. 
• Have excellent interpersonal skills. 
• Can work proactively and think strategically in a fast-moving environment.

It would be great, but not essential if you have: 

• Previous experience of motor finance, or associated businesses within the motor industry. 
• Have a good understanding of the digital marketplace that exists within the motor finance industry. 
• An understanding of the regulatory environment that exists within the motor industry.  

Rewards that reflect your value, what’s in it for you? 
 
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:   

• 25 days annual leave plus 8 days Bank Holiday  

Our Green Deal: Your Impact Amplified 

A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: 

• Volunteer 14.25 hours a year for charity > receive a half day on a Friday

Ready to make your mark?  

Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. 
 
Sourcing Model 

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. 
 
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. 

Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.