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Job Title: Accounts & Business Services Operations Director
Location: Hybrid Working – London EC4M / NW3
Working Hours: Monday to Friday, 35 hour week (Flexitime)
Reporting to: Head of Service Line
Salary: £80,000 - £110,000
About BKL
BKL is a Top 40 accountancy and advisory business supporting a diverse client base, from entrepreneurs and high-net-worth individuals to ambitious owner-managed businesses and multinational groups. With a legacy spanning over 130 years, we’ve evolved into a modern, purpose-driven business that balances profit with impact.
We are proud to be a certified B Corp, reflecting our commitment to sustainability, transparency, and responsible governance. As a member of DFK International, we support clients locally and internationally with cutting-edge expertise and a personal touch.
We believe all clients deserve the same level of care, innovation, and excellence.
Your Opportunity
The Accounts & Business Services Operations Director ensures the ABS team operates as a unified, high-performing department aligned with the firm’s strategy. This internal leadership role drives operational excellence, consistency, and innovation across all ABS disciplines, supporting sustainable growth and profitability through efficient delivery, strong client relationships, and high-quality output.
You will champion the development of people and teams, embed robust quality and risk controls, and leverage insight from data, technology, and marketing to strengthen BKL’s ABS proposition. By challenging existing ways of working and promoting continuous improvement, you will help future-proof the ABS function, ensuring it delivers an exceptional client experience while supporting long-term commercial success through ethical leadership, innovation, and scalable delivery.
How You’ll Make a Difference
In this role, you will:
Department and Strategic Planning
Operational Excellence and Quality
Team Development
ABS Growth, Technology, and Client Proposition
You’ll Be Ideal for This Role If You Have:
We know you have a lot to offer, which is why we give you the freedom to thrive, no matter who you are or what your background is.
Our Values
At BKL, we live by five core values:
Working With Us: Your Benefits, Wellbeing & Development
At BKL, we’re committed to creating a people-first workplace where everyone can thrive. We offer a carefully curated benefits package, wellbeing support, and meaningful development opportunities that empower you to grow your career.
Snapshot of our Benefits Package
We’ve designed a flexible, sustainable set of benefits to support your life at work and beyond:
Development & Growth
We don’t just offer jobs, we support careers:
Take Your Next Step
Ready to grow your career with a company that balances ambition with purpose? Apply today and discover how far you can go at BKL.
Our recruitment process typically involves three stages:
Compliance & Equal Opportunities
In addition to the responsibilities listed above, you will be required to undertake GDPR training in order to fully understand the regulations and ensure all work is carried out in a compliant manner.
As part of any recruitment process, BKL collects and processes personal data relating to job applicants. BKL is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
BKL is an equal opportunities employer and positively encourages applications from suitably qualified candidates eligible to work in the UK.
We know you have a lot to offer, which is why we want to give you the freedom to thrive no matter who you are or what your background is. You will have every opportunity to use your creativity in how you approach your work and the support to innovate.
Inclusion, diversity, and talent development are a fundamental aspect of who we are, and we welcome applications from candidates who share and champion these values. You will play an integral part in helping to make BKL a great place to work with a sense of belonging for everyone.
High challenge, high support
If you enjoy problem-solving and a fast-changing environment, you will thrive in this role.
As in all BKL roles, you will be able to take a flexible approach: balancing independent work with teamwork, and remote working with time in the office with colleagues.
You can get an insight into life at BKL here.
We’re proud to be one of the few Certified B Corporations in the accountancy sector. In joining us, you’ll become part of a business that’s committed to balancing profit and purpose.
Commitment to Information Security and Data Protection
At BKL, we are committed to maintaining the highest standards of information security and data protection through a comprehensive framework of policies and procedures. As part of this role, you will be expected to stay informed about these policies and ensure full compliance at all times. Adherence to our policies is critical, and failure to comply may result in disciplinary action in line with company procedures.
Take your next step
If this sounds like the role for you, we’d be delighted to discuss the career you could build at BKL.
By applying, you consent to the processing of your personal data for recruitment purposes, in line with UK GDPR. Your information will be used securely, only for recruitment, and won’t be shared without your consent. For details, see our Privacy Policy - BKL