Administration Manager
UK Visa Sponsorship Analytics
Occupation Type
Office managers
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
Department: Vertus
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Company: Vertus Residential Management Limited
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Reporting to: Director - Operations
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Job Summary
To manage and coordinate core administrative and operational processes across the Build-to-Rent portfolio and head office, ensuring smooth day-to-day running of the business. The role combines business administration, financial coordination, HR onboarding, and operational oversight (e.g. licences and utilities) to support the wider management team.
Salary: Circa £60,000
Main Responsibilities
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Company: Vertus Residential Management Limited
______________
Reporting to: Director - Operations
______________
Job Summary
To manage and coordinate core administrative and operational processes across the Build-to-Rent portfolio and head office, ensuring smooth day-to-day running of the business. The role combines business administration, financial coordination, HR onboarding, and operational oversight (e.g. licences and utilities) to support the wider management team.
Salary: Circa £60,000
Main Responsibilities
- Business Operations & Office Administration
- Oversee daily administrative functions across the business to ensure efficient operations.
- Maintain central records for contracts, licences, supplier documents, and company policies.
- Monitor and update building and HMO licences, ensuring renewals are actioned promptly.
- Support meeting administration — agendas, minutes, and action tracking.
- Coordinate office logistics and support IT and system access requirements for the team.
- Line manage the Coordinator - Administration & Operations and Vertus Graduate, providing direction, workload planning, and professional development support.
Essential
- Proven experience in a business administration or operations management role, ideally within property, real estate, or a professional services environment.
- Experience in the Build-to-Rent, residential property, or facilities management sectors.
- Experience supporting operational reviews (e.g. PO or portfolio reviews) and preparing management reports.
- Supervisory experience — managing interns, work placements, or junior administrative staff.
- Previous involvement in system audits, approval hierarchies, or data governance reviews.
- Strong administrative and organisational skills with the ability to manage multiple streams of work simultaneously.
- Excellent numerical and analytical skills with attention to financial accuracy and cost allocation.
- Confident using Excel and other data tools for reporting, reconciliation, and tracking.
- Working knowledge of business systems such as Yardi, Smartsheets etc.
- Understanding of basic HR processes (onboarding, user access, cost centre updates).
- Awareness of property-related administration such as HMO licences, building licences, and utility account management.
- Strong written and verbal communication skills, with the ability to draft clear correspondence and maintain accurate documentation.
- Process improvement mindset — able to spot inefficiencies and suggest practical solutions
- Highly organised, methodical, and reliable — able to keep on top of multiple administrative priorities.
- Commercially minded with a sense of accountability for cost control and value for money.
- Proactive and self-motivated — takes ownership of tasks and sees them through to completion.
- Educated to A-level (or equivalent) standard.
All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual.
Environmental, Social & Governance (esg) Responsibilities
Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering.
Quality Management Responsibilities
In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard.
Company Values
Commit to Excellence
Company Values
Commit to Excellence
- Act with integrity and deliver high performance
- Put our customers at the heart of what we do
- Resolve issues by providing high quality solutions
- Find opportunities to collaborate with others across the business to achieve shared goals
- Encourage inclusive networks and treat others with respect and fairness
- Use knowledge to work effectively with suppliers / contractors to meet shared goals
- Confident in making decisions appropriate to the role
- Learn from mistakes and listen to constructive feedback to improve performance
- Take pride in delivering high quality service which exceeds expectations
- Committed to opportunities for self-development
- Take responsibility for my own performance and look for ways to improve
- Embrace change and innovation
- Proactively suggest ways to improve our business and encourage others to share ideas
- See new challenges as opportunities to deliver effective change
Diversity and Inclusion
We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential.
Flexible Working
As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent.
Learning and Development
At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.
Other Benefits
We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs.
If you are interested in joining our highly professional and skilled team for our next exciting phase of development,
Learning and Development
At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.
Other Benefits
We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs.
If you are interested in joining our highly professional and skilled team for our next exciting phase of development,
please complete the form on this page to apply online.
Early applications are encouraged as we reserve the right to appoint at any point.
Early applications are encouraged as we reserve the right to appoint at any point.