Administration Team Leader
UK Visa Sponsorship Analytics
Occupation TypeOffice supervisors
Occupation Code Skill LevelIneligible
Sponsorship EligibilityIneligible for Sponsorship
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Description
Fleet Administration Team Leader
Location: Solihull/ Hybrid - 3 days/week in the office
Full Time, Permanent
Salary - Up to £36,000 PA
About The Role
We are looking for a Fleet Administration Team Leader to oversee and optimise the day-to-day delivery of fleet administrative services. You will lead a team of administrators, ensuring efficient, compliant, and cost-effective operations while maintaining high standards of service delivery across the business.
This is a key leadership role, responsible for driving performance, improving processes, and ensuring all fleet-related administration meets regulatory, financial, and operational requirements.
What You’ll Be Doing
This is a great opportunity to step into a leadership role where you can make a real impact—driving improvements, developing a team, and supporting the delivery of a critical fleet service
What we offer?
Location: Solihull/ Hybrid - 3 days/week in the office
Full Time, Permanent
Salary - Up to £36,000 PA
About The Role
We are looking for a Fleet Administration Team Leader to oversee and optimise the day-to-day delivery of fleet administrative services. You will lead a team of administrators, ensuring efficient, compliant, and cost-effective operations while maintaining high standards of service delivery across the business.
This is a key leadership role, responsible for driving performance, improving processes, and ensuring all fleet-related administration meets regulatory, financial, and operational requirements.
What You’ll Be Doing
- Leading, coaching, and developing a team of Fleet Administrators
- Overseeing daily operations to ensure accuracy, efficiency, and SLA performance
- Managing fleet compliance, including HMRC reporting, MOTs, and driver/vehicle checks
- Producing and analysing reports across costs, usage, and performance
- Ensuring data accuracy and compliance with GDPR and regulatory requirements
- Identifying and implementing process improvements to drive efficiency
- Building strong relationships with internal teams and external providers
- Experience leading or supervising an administrative or operations team
- Knowledge of fleet operations and compliance (HMRC, MOT, MID desirable)
- Strong analytical and reporting skills
- Excellent organisation, communication, and stakeholder management
- Confident using systems and tools such as Excel and fleet management platforms
This is a great opportunity to step into a leadership role where you can make a real impact—driving improvements, developing a team, and supporting the delivery of a critical fleet service
What we offer?
- Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
- Pension – 6%
- Employee Assistance Programme
- A company passionate about diversity and inclusion
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
- A safe and supportive culture.
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclu
sive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.