Administrator
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Are you an excellent communicator with a passion for healthcare? Were seeking an enthusiastic and adaptable administrator to be part of our Neighbourhood Mental Health Team in Worcester.
This role is 37.5 hours a week, Monday to Friday 9am to 5pm. We have processes in place that support flexible working requests.
In this important role, you'll use your knowledge, experience & expertise to provide essential support to our hard-working frontline NHS teams. A passion for excellent patient care is a must.
You need to be Educated to vocational level 3 in Business Administration.
Or
Educated to vocational level 2 with NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post
You will be a strong communicator supporting a wide range of people including patients and health care professionals. You will need to be responsive and adaptable to the needs of the service but be sure that your hard work will be making a real difference to our patients and service users every day.
Why apply?
Comprehensive induction and local orientation.
A wide range of opportunities for you to develop your skills and experience.
Support from the wider team.
Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status.If you are employed on an acceptable time limited visa, there is no guarantee of sponsorship at point of expiry.
Job description
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
Person specification
Knowledge
Essential
- Knowledge of a range of administrative and secretarial procedures and systems.
- Detailed knowledge of Microsoft Packages.
Skills & Abilities
Essential
- Ability to challenge poor behaviour.
- Role modelling good behaviour.
- Manage own workload and able to work independently as well as part of a team.
- Positive attitude with the ability to act well on feedback.
- Ability to praise and be supportive to others.
- Ability to communicate clearly and effectively in English in both verbal and written formats.
- Ability to deal with non-routine activities such as answering queries, progress chasing and task-related problem solving.
- Advanced keyboard skills Touch Typing.
- Numerate.
- Accuracy and attention to detail.
- Good organisational skills.
- Able to demonstrate the ability to use initiative effectively.
Desirable
- Audio typing skills
Additional Criteria
Essential
- Willingness to commit to continuing professional development.
- Professional manner as a representative of the Trust.
- Tact and discretion for dealing with confidential information.
- Ability to meet the travel requirements of the role
- I understand the Trust will not provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry.
Qualifications
Essential
- Educated to vocational level 3 in Business Administration or
- Educated to vocational level 2 with NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post.
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Experience
Essential
- Recent, relevant
- Administrative/Secretarial experience.
Desirable
- Previous relevant NHS experience.
- Minute taking experience.
About the employer
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;