Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Spire Healthcare Group plc. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Job Description
Administrator | Allied Services | Imaging | Physiotherapy | Liverpool | Full-time | Permanent | £23,907 per annum
Spire Liverpool Hospital have exciting opportunity for an Administrator to join our Allied Services Team on permanent, full-time basis`
Spire Liverpool Hospital is a leading provider of private hospital treatments for our patients in the Northwest of England. With a full multidisciplinary medical team, we’re specialists in a wide range of treatments. Our high-quality accommodation and aftercare means we’re committed to looking after you and your health.
Working Hours: Various shifts between 7:30 a.m. and 8:30 p.m. Occasional weekends will be required
Contract Type: Permanent, Full-time
As Administrator, you will be responsible for providing an efficient, professional reception service and to ensure the provision and maintenance of an efficient patient administration service within the Allied Services department.
Duties And Responsibilities
- Provide a professional reception service to patients attending appointments in Imaging or Physiotherapy
- Answering telephone queries in a professional and friendly manner
- Provide and maintain an efficient bookings system for patients attending Imaging and physiotherapy using SAP and RIS (computer software)
- Develop and maintain an up-to-date and accurate knowledge of Spire and other insurers’ products, policies and initiatives
- Respond to enquiries from patients, members of the public and consultants in a timely, courteous, and efficient manner either by face-to-face meetings, telephone or letter. Ensure an accurate record of the communication is held
- Maintain departmental electronic and manual filing systems accurately
- Process patient appointment letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
- Liaise closely with patients, consultants and clinical teams in relation to any special requirements or individual requests
Who We're Looking For
- Good standard of secondary education with demonstrable literacy and numeracy skills
- Track record of successful delivery in a similar role, in an office and / or customer service environment
- Excellent interpersonal and communication skills
- Ability to build and maintain effective working relationships, both internally and externally
- Strong focus on delivering and meeting customer expectations
- Confident telephone manner with the ability to communicate with a wide range of customers at all levels
- The ability to work effectively as part of a team
- IT literate and a competent user of the MS Office suite of products
- Able to work under pressure and to tight deadlines, with good organisational skills
Benefits
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Private medical insurance
- Life assurance
- Save an average of £50 per month with our free onsite car park
- We commit to our employee’s well-being through work life balance, on-going development, support and reward
- Access to Blue Light Card
- Free uniform
- Free DBS
- Full induction, including mandatory training updates
- Opportunities for further training and progression into permanent posts
- Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
We commit to our employees well-being through work life balance, on-going development, support and reward.
Our Values
- We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and over 50 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
For us, it's more than just treating patients; it's about looking after people.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
