Administrator

About The Role

Administrator – Street Lighting

Swavesey Depot | Office-based | Cambridgeshire

Are you an organised, people‑focused administrator who enjoys variety, responsibility and making a real difference day to day? We’re looking for an enthusiastic Administrator to join our Street Lighting contract, supporting a busy, high‑impact team working in partnership with Cambridgeshire County Council.

This is far more than a standard admin role. You’ll be at the heart of the operation – supporting managers, working closely with the project team, and acting as a key point of contact for the public and our client.

What you'll be doing

Working as one of two administrators on the contract, you’ll cover a wide range of responsibilities, with a focus on either Maintenance Support or Business Support, depending on the role offered. You’ll work closely with both the Asset Manager and Business Manager and play a vital role in keeping the contract running smoothly.

Your Role Will Include

• Providing first-class customer service to members of the public via phone and email
• Handling calls, record keeping, planning and general project administration
• Acting as front of house for office visitors
• Raising, monitoring and managing fault tickets
• Supporting insurance claims where assets have been damaged
• Maintaining accurate inventories and system records
• Supporting managers with day‑to‑day project activities
  
  

Who we're looking for

We’re looking for someone who brings energy, accuracy and a positive attitude.

Essential

• Experience in an office administration role
• Confident using MS Office
• Strong customer service skills, ideally dealing with the public
• Highly organised, accurate and detail‑focused

A proactive approach with a genuine willingness to learn

Desirable

• Experience with databases or mapping systems
• Background in street lighting, highways or a similar industry
• Experience supporting training and competence compliance
  
  

Why work for us

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

Benefits

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more…
  
  

About Us

Balfour Beatty Living Places works in long-term partnerships with local authorities to create great places to live, work and play. We actively engage with local people to understand the needs of the communities we work in and shape the places where local economies can thrive and grow. As a leader in sustainable working, diversity, and social value, we use our expertise to bring real, positive change for our customers.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Asso

ciation for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com