Administrator- Respiratory Services
UK Visa Sponsorship Analytics
Occupation Type
Other administrative occupations not elsewhere classified.
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
Job Overview
A fantastic opportunity has arisen to join our well-established, innovative, and award-winning Respiratory Service as a Band 3 Administrator based at Farnham Community Hospital. As the service continues to expand, we are seeking a diligent and organised administrator to support the delivery of high-quality respiratory care across both community and hospital settings.
Working closely with the clinical team, the post holder will play a key role in the day-to-day running of the service. This role often provides the first point of contact for patients, so a friendly, compassionate, and professional approach is essential, along with the ability to work well under pressure. The administrative team is pivotal in supporting service delivery, coordination, and reporting requirements.
The successful candidate will contribute directly to improving the standard of care for patients with respiratory conditions and will have the opportunity to work across a variety of settings, including community hospitals, clinics, and patients’ own homes. Our focus is to support people to manage their respiratory conditions in the most appropriate setting, ensuring patient-centred care at all times. No two days are the same.
The role is predominantly Monday to Friday, 9.00am to 5.00pm.
A fantastic opportunity has arisen to join our well-established, innovative, and award-winning Respiratory Service as a Band 3 Administrator based at Farnham Community Hospital. As the service continues to expand, we are seeking a diligent and organised administrator to support the delivery of high-quality respiratory care across both community and hospital settings.
Working closely with the clinical team, the post holder will play a key role in the day-to-day running of the service. This role often provides the first point of contact for patients, so a friendly, compassionate, and professional approach is essential, along with the ability to work well under pressure. The administrative team is pivotal in supporting service delivery, coordination, and reporting requirements.
The successful candidate will contribute directly to improving the standard of care for patients with respiratory conditions and will have the opportunity to work across a variety of settings, including community hospitals, clinics, and patients’ own homes. Our focus is to support people to manage their respiratory conditions in the most appropriate setting, ensuring patient-centred care at all times. No two days are the same.
The role is predominantly Monday to Friday, 9.00am to 5.00pm.
Main duties of the job
To provide full clerical support to various key functions within the respiratory team. The administrator will provide high level administrative support and general office duties for the Respiratory Teams. The post will involve patient contact via the telephone, often being the first point of contact with the service.
Duties
This role includes completing all administrative, information and organisational duties to ensure the smooth running of the team. Managing and reporting data to ensure targets are met. The administrator will work as part of a proficient team in the delivery of a high quality, timely and effective service. Duties include:
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Detailed Job Description And Main Responsibilities
To provide full clerical support to various key functions within the respiratory team. The administrator will provide high level administrative support and general office duties for the Respiratory Teams. The post will involve patient contact via the telephone, often being the first point of contact with the service.
Duties
This role includes completing all administrative, information and organisational duties to ensure the smooth running of the team. Managing and reporting data to ensure targets are met. The administrator will work as part of a proficient team in the delivery of a high quality, timely and effective service. Duties include:
- Taking telephone enquiries
- First point of contact for patients and other healthcare professionals
- Appointment bookings
- Managing schedules
- Liaising with patients through correspondence
- Support other members of the team with administrative tasks
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Detailed Job Description And Main Responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person specification
Qualifications
Essential criteria
Essential criteria
Essential criteria
Person specification
Qualifications
Essential criteria
- Educated to GCSE level or equivalent, in English.
- Experience and training to vocational NVQ3 or equivalent
Essential criteria
- Previous knowledge /understanding or experience of working in an office and/or customer care environment and administrative functions/duties.
- Ability to work as part of a multidisciplinary team
Essential criteria
- Knowledge and experience of navigating around software programmes/packages.
- Effective Interpersonal & Communication Skills
- Ability to manage deadlines, plan and organise own workload and that of team.
- Excellent telephone manner
- Able to demonstrate awareness of strict confidentiality.
- Accurate copy and audio typing
- Good IT skills to be able to enter data and can navigate around various systems and software packages – such as outlook, MS office and the internet.
Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.
We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.
We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.
Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.
Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.
Apply online now
Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.
Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.
Apply online now