Aftersales Manager

CompanyGroup 1 Automotive UK

LocationPeterborough, England, United Kingdom

Posted At2/25/2026

UK Visa Sponsorship Analytics

Occupation Type

Customer service managers

Occupation Code Skill LevelMedium Skilled

Sponsorship EligibilityIneligible for Sponsorship

Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.

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Description

Aftersales Manager – Volkswagen Peterborough

Want to be the best you can be? It's what drives us too.

Working in our aftersales department as an Aftersales Manager you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
Save money every day with our exclusive retail discounts
Drive a great deal with discounts on new and used cars, plus servicing offers
Plan for the years ahead with our company pension scheme
Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter

Commute for less with our cycle-to-work scheme

Prioritise your wellbeing with dedicated support for you and your family

24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily

Make a difference with a paid day to volunteer in your community

Invest in your future with our company share purchase plan

Earn financial rewards when you refer a friend to join the team

Keep learning and growing with our training and development opportunities for everyone.

Life assurance with the option to increase cover

We’re open to flexible working options – just ask

What you’ll do day to day

Manage the aftersales teams including parts, vehicle technicians and service advisors
Coach and motivate the teams
Monitor performances against agreed targets and budgets
Analyse areas of performance and weakness & provide guidance

Don’t worry about ticking off every single skill here

− if you care about delivering great experiences as much as we do, we want to hear from you.

Previous experience of working within the automotive industry
Comprehensive knowledge of the motor trade
Able to influence, motivate and manage a team effectively
Maintain methodical and logical approach to varying workloads
Will be able to meet deadlines and prioritise workloads

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.