Apprentice - Service Scheduler & Logistics Administrator
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (47.0%).
Occupation Type
Transport and distribution clerks and assistants
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services. Guided by a strong sense of purpose, our more than 18,000 dedicated employees work to enhance the sustainability and efficiency of production processes globally.
Responsibilities / Tasks
Purpose of the role:
To support the efficient planning of field service engineers and the end-to-end logistics required to complete customer service visits. The postholder will learn how to balance customer SLAs, Engineer skills, travel times, and parts availability while developing professional skills through an apprenticeship pathway.
Key Responsibilities
Responsibilities / Tasks
Purpose of the role:
To support the efficient planning of field service engineers and the end-to-end logistics required to complete customer service visits. The postholder will learn how to balance customer SLAs, Engineer skills, travel times, and parts availability while developing professional skills through an apprenticeship pathway.
Key Responsibilities
- Service Scheduling: Coordinate daily and forward schedule for service engineers, match jobs to engineer competence, optimise routes, maintain job status, confirm customer readiness, monitor progress, and distribute job packs.
- Logistics Administration: Arrange parts and tools, coordinate couriers and returns, support vehicle logistics, maintain tool registers, book accommodation and travel, prepare delivery notes and documentation.
- Service planning fundamentals: skills matrices, SLAs, priority handling, route optimisation.
- Logistics operations: parts flows, inventory accuracy, courier management, returns handling.
- Safety & compliance: RAMS, permits to work, vehicle/tool security, site standards.
- Professional tools: service management systems, mapping tools, office suite.
- Communication skills: professional email/phone etiquette, stakeholder engagement.
- Data handling: basic reporting, dashboards, and audit trail management
Your Profile / Qualifications
- GCSEs (or equivalent) including English and Maths. Eligibility for an apprenticeship programme.
Essential Skills & Competencies
Then please click apply above to access our guided application process.
- Strong organisation and time management.
- Clear, professional communication (written and verbal).
- Attention to detail with accurate data entry and documentation.
- Problem-solving mindset; proactive in resolving conflicts.
- Basic proficiency with Microsoft 365 (Excel, Outlook, Teams, Word).
- Positive attitude, curiosity, and willingness to learn.
- Awareness of field service environments and engineer scheduling.
- Familiarity with maps & route planning.
- Interest in engineering or operations
- Prior exposure to customer service, office administration, or logistics.
Then please click apply above to access our guided application process.