Assessment and Review Officer (ARO)

Assessment Review Officer

Location: Oldham, Greater Manchester (Hybrid - field & office-based)

Hours: Monday-Friday | 37.5 hours per week

Contract: Permanent, Full Time

Salary: £27,000 per annum

This role includes participation in an out of hours oncall schedule to support service delivery as required.

Are you passionate about ensuring people receive the right care, at the right time, delivered in the right way?

We are looking for a detail-focused and compassionate Assessment Review Officer to join our team in Oldham.

This is a key role within our domiciliary care service, responsible for ensuring that care packages are accurately assessed, regularly reviewed, and continuously improved to deliver safe, high quality, person centred care.

If you enjoy balancing compliance with meaningful impact, building relationships, and making a real difference to people’s lives, we’d love to hear from you.

What You’ll Be Doing

• Carrying out regular care plan and medication audits, ensuring all documentation is accurate, compliant, and up to date
• Completing new care assessments and setting up care packages, including Person-Centred Plans (PCP), Personal Medication Plans (PMP), and Risk Assessments (RA)
• Reviewing and updating Medication Recording Charts (MRCs) and responding to changes in prescriptions or care needs
• Completing 6-8-week reviews and annual care plan reviews to ensure care reflects current needs
• Responding promptly to changes in service user needs and updating plans and risk assessments accordingly
• Conducting competency assessments with care staff (e.g. medication and moving & handling)
• Undertaking spot checks and quality assurance reviews to maintain high standards
• Supporting investigations, audits, and continuous quality improvement activity

Working flexibly across the field and office in line with service needs

Participating in an on-call schedule to support service continuity outside of standard hours

What We’re Looking For

• Level 3 Health & Social Care qualification (or equivalent)
• Experience in domiciliary care, particularly within assessment, review, or quality roles (or transferable experience)
• Good understanding of medication management and care documentation standards
• Strong attention to detail and organisational skills
• Confident communicator with a professional and empathetic approach
• Ability to manage workload independently and prioritise effectively
• Full UK driving licence and access to a vehicle (Essential)
• A genuine commitment to delivering high-quality, person-centred care
  
  

Why join us?

• Hybrid working - a balance of field based and office based work
• Training & development - ongoing learning opportunities
• Supportive team culture focused on quality and improvement
• Employee wellbeing support including EAP and benefits platform
• Career progression opportunities within a growing organisation
• £500 Refer a friend scheme
  
  

About Us

We are part of a wider care group dedicated to delivering outcome focused care across the UK. Working closely with local authorities, healthcare professionals, and families, we support individuals to live safely, independently, and with dignity in their own homes and communities.

Please note

This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK.

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