Asset Service and Configuration Management Analyst
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We have an exciting opportunity for an IT Asset and Service Configuration Analyst to join our team. You’ll be responsible for ensuring the integrity of service assets and configuration items through an established and well maintained CMDB. Joining our Bradford based office (with working from home capability- travel to the office will be required 3 days per week), you will oversee all activities within the IT asset lifecycle; ensuring the value, cost and risk are all optimised for both hardware and software.
About the role
As IT Asset and Service Configuration Analyst, you’ll have the opportunity to –
- Working within the IT asset lifecycle; ensure the value, cost and risk are all optimised for both hardware and software.
- Coordinate all ITAM activity across the organization to enable collaboration that reduces the life cycle costs and risks of all the IT assets deployed. Educating colleagues in all areas of the Asset Management life cycle.
- Ensure the integrity of service assets and configuration items through an established and maintained CMDB. Configure and maintain CMDB classes, attributes, and relationships to accurately reflect the IT Infrastructure.
- Work with Software Asset Managers undertaking software vendor audits, license validations, or financial audit requests.
- Develop roadmaps, policies and processes for IT Asset and Service Configuration and ensure these are executed and updated in line with best practice.
- As part of a continual service improvement programme, you will recommend improvements and efficiencies.
- Promote an environment of service and quality, whilst developing a culture of success and effective customer service management to ensure that all your customers’ expectations are exceeded.
About you
What will you bring to the role?
- Previous experience required, working in an Asset or Configuration Management team and processes involved within Asset and Configuration Management within an ITIL framework
About us
At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.
Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime to discuss this during the recruitment process.
Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.
Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.
About our Benefits
We offer lots of fantastic rewards that you can make the most of in and out of work, including:
- Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
Ready to apply?
If you’re excited about this role and want to be part of the YBS team, click apply now to send us your application.
Want more information?
If you have any questions about this role, please contact Holly Gallagher at careers@ybs.co.uk
This advert will close 2nd March.