Assistant Manager

It takes a whole lot of passion to be at the centre of what makes a house feel like home — and that’s just what we do at DFS. We’re the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969. 

We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills — so you can really ‘find your thing’.

DFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.

(All roles are subject to satisfactory references and DBS check)

Our Assistant Managers bring an infectious enthusiasm to our retail environments which cascades throughout their teams. They coach, motivate, and inspire their colleagues to produce outstanding performance which is demonstrated through a customer experience second to none. A high attention to organisational detail is required for this role as our Assistant Managers will take responsibility for operational aspects of our teams such as rotas, appraisals, and stock management.

• To effectively and proactively support the team to achieve goals, targets and expectations through coaching and development 
• Lead by example in helping deliver exceptional customer experience by effective listening, questioning and supporting the customer throughout the entire journey from beginning to end 

• You are adaptable, motivated and inspirational
• You have excellent communication skills and can effortlessly connect with stakeholders of all levels
• You have a good foundation of leadership experience from retail or commercial sales experience
• You want a career with fantastic opportunities and progression
• You like to work in a fun, friendly and rewarding environment 
• You care about our customers and want to deliver the best possible customer experience 
• You find it easy to engage with others from all backgrounds and can easily adapt your style depending on who you're talking to
• You have good commercial awareness and a play to win mentality