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We identify and shape places that create opportunity, enhance quality of life, and bring joy to the people connected to them.
This is how we’ve created the UK’s leading portfolio of urban places and one of the largest real estate companies in Europe.
Our £10 billion portfolio is built around premium workplaces, the country’s pre-eminent retail platform, and a residential pipeline that will redefine urban life.
We’ve honed this ability over 80 years. Spotting the opportunities, building the partnerships, and continually adapting to shape the places that meet the needs of a changing world.
Places where life happens. Where businesses grow. And where cities are defined.
Location - Central London
Purpose of job
Reporting to the Workplace Operations Director , the Assistant Workplace Manager (AWM) role requires you to work as part of a team with excellent communication skills to provide a comprehensive and fully integrated management service to occupiers and stakeholders at prestigious, high value assets within the Landsec Workplace Portfolio.
The AWM must provide a responsive, proactive service to customers and internal stakeholders working with appointed third parties and service partners. The AWM must be able to communicate effectively with people with varying levels of technical knowledge, manage a difficult workload, concurrent projects and conflicting priorities.
As AWM you will support your colleagues and promote and maintain positive relationships with our customers and local communities from a technical perspective.
An exceptional communicator and team player, you will be passionate and dedicated to deliver great customer experiences. You will love finding new and innovative ways of doing things and will play a key role in driving a consistent approach to our workplace strategies across the portfolio, helping us to forge new ways of working.
Scope of job
Principle accountabilities
Customer Experience
Financial Management
Commercial Planning & Energy Management
Workplace Management
Service Partner Management
Other
Decision making authority
The role will be responsible for day to day operational decisions relating to the customer workplace experience and operational service delivered by your team specific assets in the portfolio. Those decisions could include (but not be limited to) people, finances, sustainability targets, technical delivery, service partner performance and workplace experience.
Key competencies
We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer fantastic Learning and Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work.
Below are some of our core benefits, make sure to visit our My Total Reward page for more information.
Performance based annual bonus plan
25 days annual leave (plus bank holidays) rising to 27 days after 2 years and the option to purchase up to 10 additional days each year. Enjoy an additional three-day December festive break on top of your leave and a special ‘My Day’ to take off for whatever you choose.
Enhanced pension contributions – Landsec will contribute up to 10.5% subject to your contribution.
Private medical insurance, Health Cash Plan, Life assurance and income protection.
Enhanced maternity, adoption, shared parental leave policies (view our Family policies page for more details)
Two different share plans enabling you to share in the success you will help to build
Up to 4 working days to volunteer per year and 'Give As You Earn' programmes allowing you to donate to charities straight out of your pay and we top up by 20%
And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause
At Landsec, we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential.
We strive to ensure all our information, and services are accessible to and usable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with our recruitment partners by emailing recruitmentqueries@landsec.com
To find out more about our approach, visit our Diversity and Inclusion page.