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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviours, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Enterprise Comms & MarTech Experiences (ECMX) is a global organization that sits within Membership Portfolio Services (MPS) and is American Express’ marketing services center of excellence. ECMX charters the driving of high quality, customer-first marketing that accelerates business growth through optimized go-to-market solutions and the development of best-in-class MarTech products & processes.
Join our dynamic team at Enterprise MarTech Products (EMP) within ECMX, where our vision is to create seamless, user-friendly colleague journeys to enhance innovative and impactful customer experience marketing. We achieve this through cutting-edge technology that's configurable, composable, and automated – all supported by top-tier product management.
As a Product Associate, you'll report to the Product Owner of Ecosystem Health Monitoring (EHM). EHM is a monitoring solution that ingests data from multiple System of Records (SORs) and presents this information to our end-users in the form of real-time dashboards, alerts and reporting. This information is then used to play a crucial role in maximizing AXP marketing income by streamlining campaign setup efficiency, speeding up time-to-market, and minimizing revenue loss through real-time issue detection. You'll be instrumental in providing monitoring, control, and reporting capabilities for prioritised marketing execution processes.
Minimum Qualifications:
The ideal candidate will possess:
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.