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Connect to your Industry
Our Global Business Services (GBS) Offerings
Deloitte GBS consulting is the trusted partner for Financial Services Industry (FSI) organisations, helping clients optimise operations and deliver exceptional services to better serve customers. With market-leading expertise in GBS, Global Capability Centres (GCCs), Shared Services, and Business Process Outsourcing (BPO); coupled with our deep understanding of the FSI Industry, we deliver tailored solutions to design, transform, and operate their GBS/ GCC/ shared services organisations to clients across banking, investment, insurance, payments and other sectors within the industry. As the GBS/ GCC model drives digital transformation, we leverage our functional and technological expertise to support clients in developing digital strategies and implementation of digital solutions. Deloitte GBS consulting is dedicated to enhancing services and driving efficiency for a better future.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
We are looking for an exceptional Associate Director, with demonstrable expertise delivering organisational strategies that have driven performance and profitability, to join our GBS team. As organisations increasingly focus on GBS, GCCs, Shared Services and Outsourcing to drive efficiency, reduce costs, and enhance performance, the demand for expert advisory services is growing significantly. In this role, you will engage directly with C-suite executives and leaders of leading global organisations, advising them on leveraging GBS/ GCC as a critical lever for business transformation and future readiness. You will also be instrumental in:
What a day in your life will look like?
1. Strategic Advisory & GBS/ GCC/ Shared Services and Outsourcing Transformation:
2. Digital & Technology Enablement:
3. BPO Sourcing & Lifecycle Management:
4. Project & Engagement Leadership:
5. Client Relationship & Business Development:
6. Team Development & Market Eminence:
Connect to your skills and professional experience
You will be a good fit for this role if you have:
Connect to your business - Technology and Transformation
Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.
Finance Transformation
Our clients want to achieve maximum value from digital transformation investments in Finance. That’s where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.
Connect with your colleagues
“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” -Dan, Technology and Transformation
Our hybrid working policy
You’ll be based in Birmingham, Edinburgh, London or Manchester with hybrid working.
At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.
For a full job description, please visit our online Deloitte Careers portal.