Associate Product Manager

Pinewood.AI is looking for an Associate Product Manager to join our Product Team and support the delivery of meaningful enhancements across our Automotive Intelligence Platform. This is an exciting opportunity for someone early in their product management career who is keen to grow their skills in a high-performing SaaS environment, working on software that sits at the heart of automotive retail operations.

You'll work across a range of interconnected platform modules, including vehicle sales, aftersales, parts, CRM, finance and insurance (F&I), reporting, and wider platform services. Working closely with experienced Product Managers and cross-functional teams, you'll help define, shape, and deliver product improvements that solve real customer problems across end-to-end dealership workflows. Playing a hands-on role across the product lifecycle, you'll contribute to discovery, roadmap execution, and backlog management, translating customer and stakeholder insight into clear, actionable product outcomes. This role suits someone who is curious, organised, and motivated by understanding user needs and turning them into valuable, measurable product improvements.

Key Responsibilities:

• Support Product Managers in defining and delivering product enhancements across multiple modules of the Pinewood.AI platform, including sales, aftersales, parts, CRM, F&I, reporting, and core platform capabilities.
• Contribute to product discovery, research, and problem definition, from early exploration through to release and value tracking.
• Write and support clear, well-structured product requirements aligned to user needs and business goals.
• Assist with backlog management and prioritisation using data, customer insight, and stakeholder feedback.
• Own defined problem spaces or customer segments, building strong understanding of their challenges and opportunities.
• Conduct customer interviews, surveys, and research to validate problems and inform product decisions.
• Collaborate closely with Architects, Developers, Designers, Project Delivery Managers, and Account Management to ensure shared understanding and smooth delivery.
• Contribute to roadmap planning, balancing innovation, platform evolution, and core product improvements.
• Support market and competitor analysis to understand customer expectations and Pinewood.AI's positioning.

Requirements:

• Degree-level education or equivalent practical experience.
• Extensive experience within automotive retail, dealership operations, or dealer management systems.
• Previous experience in a product, delivery, or related role such as Associate Product Manager, Product Owner, or Business Analyst.
• Understanding of software development and product lifecycles.
• Familiarity with Agile delivery methods such as Scrum, Kanban, Lean, or similar frameworks.
• Strong written and verbal communication skills, with confidence engaging both technical and non-technical stakeholders.
• Strong organisational skills, attention to detail, and a proactive approach to problem-solving.
• Comfortable gathering, analysing, and interpreting information from multiple sources.
• Experience using tools such as Jira, Azure DevOps, Confluence, Figma, or similar platforms.
• Willingness to travel occasionally to meet dealers, partners, or manufacturers in the UK and internationally.

Benefits:

• Competitive salary based on experience
• Bonus scheme
• Share scheme
• Hybrid working
• 25 days holiday plus all UK bank holidays
• 4x life assurance
• Enhanced family-friendly leave - 5 months' full pay for maternity or adoption, plus 2 weeks' fully paid paternity/adoption leave and an extra 2 weeks to use as paid annual leave within 24 months of birth or adoption
• Employee Assistance Programme (EAP) - free, confidential 24/7 support for you and your immediate family (including counselling, legal & financial advice, and wellbeing resources)
• Ongoing training & professional development
• Free onsite gym (Birmingham)
• Cycle to Work scheme - save up to 40% on bikes and accessories through salary sacrifice
• Eyecare vouchers - free eye test and contribution towards prescription glasses
• Regular social events
• Employee recognition and awards

Why Join us?

At Pinewood.AI, you'll be part of a collaborative and supportive product culture where learning, curiosity, and continuous improvement are genuinely valued. You'll work on a broad, modular platform used by automotive retailers every day, giving you exposure to different functional areas of the business and how they connect. You'll learn from experienced Product Managers while developing a strong understanding of complex, real-world workflows, with clear opportunities to grow your product management career as Pinewood.AI continues to scale globally.

About Us:

Our story began more than 20 years ago, but right from the start, it has been rooted in the specific needs of the automotive industry. As automotive professionals as well as technologists, we wanted to build practical technology solutions that were designed around how automotive businesses work, recognising what makes them different. Pinewood.AI is an unparalleled Automotive Intelligence Platform that enables automotive retail customers and OEMs to drive growth and profitability throughout every aspect of their business.

Pinewood's cloud-based secure end-to-end ecosystem unlocks the value of every customer. Our vision is to be the full-service technology partner that helps automotive retailers and OEMs run more efficiently and increase revenue by making better commercial and business decisions more easily.