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Role: AV Operations Technician
Contract Type: Permanent & Full-time
Hours: 40 hours per week, with varying shifts between 7.30am – 6pm
Location: London, City, London
Salary: £50,000 - £56,000 depending on experience, plus company benefits
Yorktel-Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision.
With 27 offices in 11 countries, 1,600 colleagues, 900 specialist accreditations, 40-years' professional experience and 2,500 customers, we are delivering scalable, secure, and sustainable solutions around the world.
We now have an exciting opportunity for a proven Audio Visual professional, to join one of our most prestigious client sites, as part of a new team, to provide deep technical expertise in complex AV systems for our client. This role is critical for maintaining, supporting, and optimising existing technology systems, ensuring high availability, performance, and reliability through proactive monitoring, rapid incident resolution, and effective troubleshooting.
The specialist will also provide strategic consultancy on technology roadmaps and system integration, working to minimise downtime and implement process automation for efficient service management.
Exceptional communication and customer service skills are paramount to understand and anticipate the sophisticated requirements of a professional services environment, enabling seamless event execution and end-user support for Level 2 colleagues.
Key responsibilities:
Skills & experience:
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.
If you do require details of the vacancy or the application process in an alternative format, please email jobs@kinly.com outlining your requirements.
Equal Opportunities:
Yorktel-Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.