B2B Client Operations Manager
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (36.0%).
Occupation Type
Marketing and commercial managers
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£50,100
(£25.69 per hour)
Occupation rate applies
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Description
Location: Barley Wood, North Somerset (Hybrid - circa 2 days per week in our beautiful nature home office)
Salary: £competitive | Type: Full-time
We’re Vivobarefoot, a regenerative footwear company on a mission to reconnect people with the natural world. We're looking for a B2B Client Operations Manager to own and optimise the experience for our wholesale partners, ensuring smooth order processing, excellent service, and strong client relationships.
What You’ll Do
Be the key point of contact for B2B client support and relationship management
Oversee the full order lifecycle - from entry to shipping, returns and invoicing
Work cross-functionally with Sales, Logistics, Warehouse and Finance
Drive process improvements and develop SOPs for scaling operations
Track performance metrics (like OTIF) and present data-driven insights
What You’ll Bring
2+ years in Customer service or sales support (ideally in retail or footwear)
Experience working with B2B customers in a retail or wholesale environment.
Experience with platforms like NetSuite or SAP
Organised, detail-focused and calm under pressure
A collaborative, customer-first mindset
What You’ll Get
25 days’ holiday + 4 wellbeing/volunteering days + your birthday off
Private medical & mental health cover
Livebarefoot Fund (up to £1,000/year for personal growth)
Free seasonal footwear + discounts
5% matched pension, parental leave, travel allowance and more
We'd love to hear from you, if you've got the experience we need and and you want to help us grow a business that’s making people, and the planet, healthier from the ground up!
Salary: £competitive | Type: Full-time
We’re Vivobarefoot, a regenerative footwear company on a mission to reconnect people with the natural world. We're looking for a B2B Client Operations Manager to own and optimise the experience for our wholesale partners, ensuring smooth order processing, excellent service, and strong client relationships.
What You’ll Do
Be the key point of contact for B2B client support and relationship management
Oversee the full order lifecycle - from entry to shipping, returns and invoicing
Work cross-functionally with Sales, Logistics, Warehouse and Finance
Drive process improvements and develop SOPs for scaling operations
Track performance metrics (like OTIF) and present data-driven insights
What You’ll Bring
2+ years in Customer service or sales support (ideally in retail or footwear)
Experience working with B2B customers in a retail or wholesale environment.
Experience with platforms like NetSuite or SAP
Organised, detail-focused and calm under pressure
A collaborative, customer-first mindset
What You’ll Get
25 days’ holiday + 4 wellbeing/volunteering days + your birthday off
Private medical & mental health cover
Livebarefoot Fund (up to £1,000/year for personal growth)
Free seasonal footwear + discounts
5% matched pension, parental leave, travel allowance and more
We'd love to hear from you, if you've got the experience we need and and you want to help us grow a business that’s making people, and the planet, healthier from the ground up!