Band 4 - Urology Cancer Pathway Navigator, Urology

We have one Band 4 Urology Cancer Pathway Navigator position that we intend to fill for early autumn.

To track and navigate patients through the urology cancer pathways - both diagnostic and surveillance.

These will include prostate and bladder patients.

To provide a comprehensive and efficient administrative service to the clinical team members of the urology cancer pathways (including cancer McMillan nurses).

The post will work closely with the clinical triage teams for the urology cancer pathways, key stakeholders from other services and liaison with other hospitals.

They will help identify capacity issues, and escalate these in a timely manner, and respond to patient enquiries.

*Previous applicants need not apply*

****** IMPORTANT INFORMATION - PLEASE READ ******

Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.

Job description

To act as main point of administrative support and contact for the urology cancer triage clinical teams, liaising with them on a day-to-day basis and prioritising own workload.

To track and navigate patients through the urology cancer pathways. Complete relevant database input throughout this process.

Act as point of contact for patients who have been referred via their GP to the urology cancer services.

To coordinate and organise appointments and assessments as required with patients, and to exchange that information clearly and concisely dealing with anxiety, cultural and language difficulties.

Person specification

Education and qualifications

Essential

• Educated to A level or BTEC / GNVQ level - or relevant job experience
• Experience as an NHS Administrator

Good IT literacy.

Knowledge

Essential

• Working knowledge of hospital, computer systems (Patient Centre, Infoflex).
• CRIS -Knowledge of urology cancer pathways
• Knowledge of NHS Cancer Waiting Times

Experience

Essential

• Previous NHS administration
• Working in/or with cancer MDT team(s).
• Proven experience of working to deadlines and targets.
• Experience of communicating complex instructions with sensitivity to patients and relatives

Desirable

• Working in a changing environment

About the employer

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and should you require support or guidance please contact westherts.recruitment@nhs.net If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.