Band 7 Single Point of Access Clinical Practitioner

"Please note that this post will close once sufficient applicants have been received so may closed before the advertised closing date. Please submit your application as soon as possible"

The post holder will be able to provide clinical expertise in Triage across the Adult Community Services Division.

The post holder will work in partnership with patients, carers and other health and social care agencies to promote independence and develop individual plans of care relevant to patient need. The post holder must plan and organise their own complex workload to ensure safe and effective telephone triage, balancing urgent calls with routine assessments. They will anticipate and respond to fluctuating demand across the service.

To provide clinical expertise and leadership within the Single Point of Access to reduce unnecessary hospital admissions and contribute to effective admission avoidance and facilitate early hospital discharge. This includes effective history taking, clinical triage, diagnosis, and the implementation of a range of care services for patients with acute, undiagnosed conditions and long-term conditions.

• Work in accordance within professional code of conduct.
• Provide clinical triage and expertise.
• Act as a first contact, exercising a high degree of professional autonomy and critical judgement in providing advanced clinical assessment for patients referred with undiagnosed needs through a range of consultation mediums.
• With support of the Advanced Clinical Practitioner, initiate investigations, interpret diagnostic results and manage and evaluate care where appropriate/necessary.
• Make direct referrals as appropriate for medical assessment and diagnostic procedures within agreed pathways.
• Contribute to the service achieving its quality targets to sustain high standards of patient care and service delivery.
• Signpost, refer and support access to health services to reduce inappropriate attendances and admissions to A&E.

To safeguard individuals from abuse by reporting any incidents involving potential or actual abuse and acting upon concerns immediately.

Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including the initiation of effective emergency care.

Support professionals/patients/carers to make informed decisions and delegate care appropriately within the Service.

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities.

We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry.

We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

For further details / informal visits contact: Name: Sandip Samra Job title: Service Manager – Intermediate Care Group Email address: sandip.samra2@nhs.net Telephone number: 07515 070268