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Job Description
Bank Physio Administrator | Cambridge | Bank | Varied shifts | £12.26
Spire Cambridge Lea Hospital is seeking a Physio Hospital Administrator to join their team on a bank basis. Your work schedule will vary according to the business's requirements. You will utilise your exceptional customer service and organisational abilities. Primarily, you will be stationed in the physiotherapy department to guarantee that patients enjoy a positive experience there. You will collaborate within a dynamic team, where you will be responsible for assisting patients and coordinating with other departments in the hospital.
Duties And Responsibilities
- To provide day to day patient administration support within designated areas as required ensuring that daily tasks are completed to a high level of service both to internal and external customers
- To provide administration cover as required across the hospital including but not limited to reception, wards, medical records and business admin in line with the ever-changing business need
- To provide admin to the physiotherapy team
- Book patients in and sent follow up emails
- To support an effective booking process in SAP/ Hospital Management System to process the completion of patient pathway from referral to discharge including any admin associated with referral management, waiting list management, pre-op and discharge
- Undertake daily task lists for any administration department
- Use of RIS and /or associated clinical systems
Who We're Looking For
- Someone with great Customer service skills
- Administrator experience ideally in a healthcare setting
- Polite with an attention to detail
- A team player
- Strong computer skills
- Works well in a pressured environment
- Flexible to work at least 1-2 shifts per week (min requirement to join bank)
Benefits
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
We commit to our employees well-being through work life balance, on-going development, support and reward.
