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Job Description
Bank Imaging Administrator | Private Hospital | Southampton | Ad-hoc, Flexible shifts
Spire Southampton Hospital are looking for a Bank Administrator to work in the busy Imaging department.
You will be based on or Radiology department reception desk, welcoming, registering and booking appointments for all patients in a warm, professional and caring manner. Responding to enquiries from patients, members of the public and consultants in a timely, courteous and efficient manner either by face to face meetings, telephone or letter. Collate all necessary paperwork to enable radiographer/radiologist to undertake/report the examination. Process all imaging reports and distribute to source of origin. Maintain departmental electronic and manual filing systems accurately (RIS, Mammography paperwork).
Duties And Responsibilities
- Ensuring a meticulous attention to detail and accuracy,
- Manage bookings as requested by Consultants or patients and notify all relevant departments.
- Ensuring that credit card data is captured for all patients attending the hospital.
- Receive and deal with all patient telephone queries.
Who We're Looking For
- Someone who is highly organised and accurate and works well to tight deadlines
- Confident speaking to people on the phone and face to face
- A knowledge of medical terminology
- Working knowledge of SAP or a similar patient booking system
- Must be a good communicator
- Excellent telephone manner
- Good computer literacy with experience and knowledge of Excel, Word and customer data bases
Working Hours: Variety of shift times
Contract Type: Bank 0 hours contract
Benefits
- Bank colleagues are paid weekly
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
- Save an average of £50 per month with our free off-site car park
- Access to Spire Healthcare pension
- Access to Blue Light Card discounts
- Free uniform
- Free DBS
- Full induction, including mandatory training updates
- Opportunities for further training and progression into permanent posts
- Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
For us, it's more than just treating patients; it's about looking after people.
About Us
At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We’re committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.
We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.
