Bank Medical Records Administrator

Colney, England, United Kingdom

6/30/2025

Job Description

Medical Records Administrator | Norwich | Bank | Zero Hour Contract | Flexi Working |

Spire Norwich Hospital have an exciting opportunity for an experienced administrator to join our Medical Records department on an adhoc basis.

Working Hours: Various shifts available across Mon-Fri

Contract Type: Bank/Zero hours

Duties & Responsibilities (not Limited To)

• To record and track, the movement of case notes into each department using Trackfile
• To file case notes and other documentation in order to ensure a prompt and accurate retrieval service
• To extract case notes in a timely manner ensuring that items are correctly booked out of the library to the new destination and either sent or made available for collection to the ward, clinic or office requesting the notes
• To maintain case note folders to agreed standards: filing documentation within designated sections of the folders replacing contents into with new folders, in order to support clinicians in locating and recording information
• To check the case note attendance details, dates and alert sheets against the Patient Administration System to ascertain if the notes can either be destroyed, fall into the category of off-site storage or need to be merged with another active set of notes
• To assist in the maintenance of evidence files by checking for completeness, following up requests for missing items and ensuring that all documentation received is current and stored in a structured format in readiness for inspection
• To liaise with off-site storage representatives in order to ensure timely delivery and collection of case notes
  
  

Who We're Looking For

• Someone who is highly organised and accurate and works well to tight deadlines
• Ability to work with minimal supervision and to prioritise own workload
• Ability to work under pressure
• Manual handling experience
• Experience working in a similar environment would be beneficial but by no means necessary as full training will be provided
• Must be a good communicator and have good computer literacy
• Someone who works well as part of a team and able to take on instructions well and training
  
  

Benefits

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
• Save an average of £50 per month with our free onsite car park
• Access to Spire Healthcare pension
• Access to Blue Light Card
• Free uniform
• Free DBS
• Full induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
  
  

We commit to our employees well-being through work life balance, on-going development, support and reward.

Our Values

• We are extremely proud of our heritage in private healthcare and of our values as an organisation:
• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together
  
  

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and over 50 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For us, it's more than just treating patients; it's about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.