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Job Description
Bank Private Patient Sales Advisor | Flexible Working | Bank | Liverpool | Competitive Hourly Rate
Spire Liverpool is currently looking to recruit for a Private Patient Sales Advisor to work on a flexible working basis. This is a fantastic opportunity to join a dynamic and friendly team.
As Private Patient Sales Advisor you will be responsible for communicating effectively, positively and professionally with potential patients in order to facilitate their conversion from enquiry to a clinical consultation, test or procedure with Spire Healthcare.
Duties And Responsibilities
- Liaising proactively with Consultants, medical secretaries and colleagues to ensure that sales opportunities are converted into patient appointments and admissions.
- Professional handling of self-pay enquiries (capturing enquirers details, booking appointments, resolving queries, giving information, providing advice and practical help) from phone calls and emails with prospective self-pay patients
- Adopt ethical techniques to convert enquiries to outpatient appointments, procedures or tests
- Meet team and individual targets relating to conversion, revenue and appointments.
- Attend patient information events to represent the company and our services
- Learn skills required to assist in outpatient appointments team as and when required
Who We're Looking For
- The successful candidate must have excellent customer service skills
- Strong IT and telephone skills are required
- Healthcare experience would be an advantage
- SAP knowledge would be ideal
- Organised and with a keen eye for detail as accuracy is a key requirement for the position
Benefits
- Bank colleagues are paid weekly
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
- Free uniform
- Free DBS
- Full induction, including mandatory training updates
- Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
We commit to our employees well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
